estos: Support Portal

Welcome to estos Support HERO Important

Welcome to estos Support HERO

Status of our cloud services

✅ UCConnect: trouble-free operation

✅ License server: trouble-free operation

✅ ProCall Mobility Services: trouble-free operation

ProCall Meetings: trouble-free operation

estos products at a glance – topology – connections, possible combinations, fields of application

estos products at a glance - topology - connections, possible combinations, areas of application

Last updated



Tech Essentials – current topics, news and videos


Tech Essentials


Current topics from technology and support at estos.  


Subscribe to the newsletter... (only available in German)

Current videos/tutorials – Tech Essentials LIVE (Language German)


New product versions in March 2024

including interference-free softphone quality in terminal server (remote desktop) environments, ProCall App for Web (preview), new features for ProCall Enterprise and ProCall Voice Services

Tech Essentials LIVE April 2024

(registration required) - Language: German - Duration: approx. 44 minutes


Business process integration with MetaDirectory and Salesforce Lightning

including setting up a Salesforce replicator including the use of IDs to call the URLs, opening contacts in Salesforce via ProCall Client context menu, call window simply add a button with the ProCall Editor in UCServer

Tech Essentials LIVE March 2024


(registration required) - Language: German - Duration: approx. 28 minutes



More videos... (Language: German)



Further categories

Consulting and support HELP

Make use of our partner network

to receive competent consulting and support on estos products.  

[Find an estos Expert/Competence Partner in your region]


In case of any questions (about tenders), suggestions, problems or a request for installation support

Create a ticket for our product support.

Specialist dealers are required to join the estos Partner Program.

As an estos Partner you can use your login data from my.estos.de Partner account for getting access to the ticket system.

(lightbulb) How to create a ticket for estos support

[Create a ticket (for estos partners and customers with SLA)]

Apply for access

The application is intended for end-user companies only. 

[Application for access to the estos ticket system]