ProCall 8 Enterprise estos ProCall 7 Enterprise (End of Life)
Observation
In the ProCall client, some tabs are not displayed, e.g. favorites or planned calls. The problem usually affects only isolated clients and typically only one user on the PC.
The problem was observed in connection with estos ProCall 7 Enterprise. Such problematic behaviour has not yet been reported for the successor product estos ProCall 8 Enterprise, but cannot be ruled out based on the information available.
Possible reasons
This error screen appears after installation of the client (also updates). A more precise cause of the error is not known.
Procedute/Solution
Please perform a clean uninstall of the ProCall client. For this purpose, all entries and files in the registry and the AppData directory must also be removed.
For this procedure, it is recommended to use applications which enable a clean deinstallation such as "Geek Uninstaller". Please observe the terms of use of the respective manufacturer/provider.
Please note that these third-party applications also access the registry! Therefore, make a backup of your system in any case!
