| ProCall 8 Enterprise | ProCall 7 Enterprise | ProCall 6 Enterprise | ProCall 5 Enterprise |
---|
| | | | |
---|
Product life cycle | | | | |
---|
System requirements | - Windows Server 2022/2019/2016
- Windows 11/10
- macOS
- iOS
- Android
| - Windows Server 2022/2019/2016/2012R2
- Windows 11/10/8.1
- macOS
- iOS
- Android
| - Windows Server 2019/2016/2008R2/2012R2
- Windows 10/8.1
- macOS
- iOS
- Android
| - Windows Server 2012R2/2008R2
- Windows 10/8.1/7 SP1
- macOS Sierra
- iOS 10
- Android 4.3-7.1
|
---|
Supported third-party products | - Office 365/2019/2016 (x86/x64)
- Exchange Server 2019/2016
- HCL Notes 9-12 (formerly IBM Notes)
- G Suite (Google Apps for Work)
- SQL Server 2022/2019/2016
| - Office 365/2019/2016/2013 (x86/x64)
- Exchange Server 2019/2016/2013
- HCL Notes 9-12 (formerly IBM Notes)
- G Suite (Google Apps for Work)
- SQL Server 2019/2016/2014
| - Office 365/2016/2013 (x86/x64)/
- Exchange 2013/2016
- IBM Notes 9
- G Suite (Google Apps for Work)
- SQL Server 2016/2014/2012
| - Office 365/2016/2013/2010 (x86/x64)
- Exchange 2010/2013/2016
- IBM Notes 9
- SQL Server 2014/2012
|
---|
SIP softphone interoperability | - SIP trunk connection Cisco UCM Unified Communications Manager (Call Manager) - PREVIEW
- Mitel MiVoice Business
- STARFACE White Label
- Alcatel OXO Connect
- Alcatel OmniPCX Enterprise (OXE)
- Asterisk
- Auerswald (FONtevo) COMtrexx COMpact/COMmander
- autphone aut-voice
- Avaya IP Office
- bintec elmeg
- bis. cloud
- Firstcom (ehemals CITEC) Universe
- HFO Crown Centrex
- Innovaphone
- Mitel MiVoice 400
- Mitel MX-ONE
- MK Netzdienste MK-Centrex
- Ostertag DeTeWe OD-Cloud
- Panasonic KX-NS(X) Serie
- Placetel PROFI
- reventix virtuelle Telefonanlage
- STARFACE Cloud PBX
- Unify OpenScape 4000
- Unify OpenScape Business
| - STARFACE Cloud PBX
- Ostertag DeTeWe OD-Cloud
- Placetel PROFI
- MK Netzdienste MK-Centrex
- bis. cloud
- Firstcom (formerly CITEC) Universe
- HFO Crown Centrex
- reventix virtuelle Telefonanlage
- autphone aut-voice
- Alcatel OXO Connect
- Alcatel OmniPCX Enterprise (OXE)
- Asterisk
- Auerswald (FONtevo) COMtrexx COMpact/COMmander
- Avaya IP Office
- bintec elmeg
- Innovaphone
- Mitel MiVoice 400
- Mitel MX-ONE
- Panasonic KX-NS(X) Serie
- Unify OpenScape 4000
- Unify OpenScape Business
| - Alcatel OXO Connect
- Alcatel OmniPCX Enterprise (OXE)
- Asterisk
- Auerswald (FONtevo) COMpact/COMmander
- Avaya IP Office
- bintec elmeg
- Innovaphone
- Mitel MiVoice 400
- Mitel MX-ONE
- Panasonic KX-NS(X) Series
- Unify OpenScape 4000
- Unify OpenScape Business
|
|
---|
Hardware requirements(Minimum) | Server - CPU*: 4 Core @3GHz
- RAM: 4 GB
- Disk space: 1 GB
- Network: 1 Gbit
*processor requires SSE support
| Server - CPU*: 4 Core @3GHz
- RAM: 4 GB
- Disk space: 1 GB
- Network: 1 Gbit
*processor requires SSE support | Server - CPU 4 Core @3GHz
- RAM: 4 GB
- Disk space: 1 GB
- Network: 1 Gbit
| Server - CPU 4 Core @3GHz
- RAM: 4 GB
- Disk space: 1 GB
- Network: 1 Gbit
|
---|
Client - CPU: 2 Core@2GHz
- RAM: 2 GB
- Disk space: 1 GB
- Network: 100 Mbit
| Client - CPU: 2 Core@2GHz
- RAM: 2 GB
- Disk space: 1 GB
- Network: 100 Mbit
| Client - CPU: 2 Core@2GHz
- RAM: 2 GB
- Disk space: 1 GB
- Network: 100 Mbit
| Client - CPU: 2 Core@2GHz
- RAM: 2 GB
- Disk space: 1 GB
- Network: 100 Mbit
|
Hardware recommendations for system expansion ProCall Enterprise | Hardware recommendations for system expansion ProCall 7 Enterprise |
|
|
Range of functions | UCC CTI - ACD agent control
- Remote office
- CTI convenience features
- Hotkey selection
- Click2Dial
- Reverse search
- Groupware integration
- Busy lamp field
| UCC CTI - ACD agent control
- Remote office
- CTI convenience features
- Hotkey selection
- Click2Dial
- Reverse search
- Groupware integration
- Busy lamp field
| UCC - Softphone functionality
- GDPR conformity
- Contact portal
- Multimedia business card
- Client for MacOS
- Apps for Android, iPhone & iPad
- Audio/Video chat
- Bluetooth integration
- Federation
- Fax integration
- Desktop sharing
- 64-bit technology
- MulitSite/MultiVendor
CTI - ACD agent control
- Remote office
- CTI convenience features
- Hotkey selection
- Click2Dial
- Reverse search
- Groupware integration
- Busy lamp field
| UCC - Client for Mac
- Apps for Android, iPhone & iPad
- Audio/Video chat
- Bluetooth integration
- Federation
- Fax integration
- Desktop sharing
- 64-bit technology
- MulitSite/MultiVendor
CTI - Remote office
- CTI convenience features
- Hotkey selection
- Click2Dial
- Reverse search
- Groupware integration
- Busy lamp field
|
---|
Licensing | Online licensing via UCConnect |
|
|
|
---|
Software maintenance | Software maintenance contract | optional SA |
|
|
---|
Certifications | Scheduled | Scheduled | - VMware ready
- Citrix XenApp
- OpenScape Business ready
| - VMware ready
- Citrix XenApp
- OpenScape Business ready
|
---|