Status

June 2020


ProCall 7 Enterprise

ProCall 6 Enterprise

ProCall 5 Enterprise 


Product life cycle

END-OF-LIFE 2025

END-OF-LIFE 2022

END-OF-LIFE 2019

System requirements
  • Windows Server 2019/2016/2012R2
  • Windows 10/8.1
  • macOS
  • iOS
  • Android
  • Windows Server 2016/2008R2/2012R2
  • Windows 10/8.1
  • macOS
  • iOS
  • Android
  • Windows Server 2012R2/2008R2
  • Windows 10/8.1/7 SP1
  • macOS Sierra
  • iOS 10
  • Android 4.3-7.1
Supported third-party products
  • Office 365/2019/2016/2013 (x86/x64)
  • Exchange Server 2019/2016/2013
  • HCL Notes 9 (formerly IBM Notes)
  • G Suite (Google Apps for Work)
  • SQL Server 2019/2016/2014
  • Office 365/2016/2013 (x86/x64)/
  • Exchange 2013/2016
  • IBM Notes 9
  • G Suite (Google Apps for Work)
  • SQL Server 2016/2014/2012
  • Office 365/2016/2013/2010 (x86/x64)
  • Exchange 2010/2013/2016
  • IBM Notes 9
  • SQL Server 2014/2012
SIP softphone interoperability
  • HFO Crown Centrex
  • reventix virtuelle Telefonanlage
  • autphone aut-voice
  • Alcatel OXO Connect
  • Alcatel OmniPCX Enterprise (OXE)
  • Asterisk
  • Auerswald (FONtevo)COMpact/COMmander
  • Avaya IP Office
  • bintec elmeg
  • Innovaphone
  • Mitel MiVoice 400
  • Mitel MX-ONE
  • Panasonic KX-NS(X) Serie
  • Unify OpenScape 4000
  • Unify OpenScape Business
  • Alcatel OXO Connect
  • Alcatel OmniPCX Enterprise (OXE)
  • Asterisk
  • Auerswald (FONtevo) COMpact/COMmander
  • Avaya IP Office
  • bintec elmeg
  • Innovaphone
  • Mitel MiVoice 400
  • Mitel MX-ONE
  • Panasonic KX-NS(X) Series
  • Unify OpenScape 4000
  • Unify OpenScape Business

Hardware requirements

(Minimum)

Server

  • CPU: 4 Core @3GHz
  • RAM: 4 GB
  • Disk space: 1 GB
  • Network: 1 Gbit

Server

  • CPU 4 Core @3GHz
  • RAM: 4 GB
  • Disk space: 1 GB
  • Network: 1Gbit

Server

  • CPU 4 Core @3GHz
  • RAM: 4 GB
  • Disk space: 1 GB
  • Network: 1Gbit

Client

  • CPU: 2 Core@2GHz
  • RAM: 2 GB
  • Disk space: 1 GB
  • Network: 100 Mbit

Client

  • CPU: 2 Core@2GHz
  • RAM: 2 GB
  • Disk space: 1 GB
  • Network: 100 Mbit

Client

  • CPU: 2 Core@2GHz
  • RAM: 2 GB
  • Disk space: 1 GB
  • Network: 100 Mbit
Range of functions

UCC

CTI

  • ACD agent control
  • Remote office
  • CTI convenience features
  • Hotkey selection
  • Click2Dial
  • Reverse search
  • Groupware integration
  • Busy lamp field

UCC

  • Softphone functionality
  • GDPR conformity
  • Contact portal
  • Multimedia business card
  • Client for MacOS
  • Apps for Android, iPhone & iPad
  • Audio/Video chat
  • Bluetooth integration
  • Federation
  • Fax integration
  • Desktop sharing
  • 64-bit technology
  • MulitSite/MultiVendor

CTI

  • ACD agent control
  • Remote office
  • CTI convenience features
  • Hotkey selection
  • Click2Dial
  • Reverse search
  • Groupware integration
  • Busy lamp field

UCC

  • Client for Mac
  • Apps for Android, iPhone & iPad
  • Audio/Video chat
  • Bluetooth integration
  • Federation
  • Fax integration
  • Desktop sharing
  • 64-bit technology
  • MulitSite/MultiVendor

CTI

  • Remote office
  • CTI convenience features
  • Hotkey selection
  • Click2Dial
  • Reverse search
  • Groupware integration
  • Busy lamp field
CertificationsScheduled
  • VMware ready
  • Citrix XenApp
  • OpenScape Business ready
  • VMware ready
  • Citrix XenApp
  • OpenScape Business ready
Product combinations
  • Analytics 3.x
  • MetaDirectory 4.x and 5.x
  • ECSTA 5.x and 6.x
  • ixi-UMS from 6.7x
  • UCConnect hybrid cloud building blocks
  • LiveChat 2005
  • ixi-UMS Business/Enterprise 6.7x and 7.x


estos guidelines for the support of third-party products – interoperability information applies.