State of knowledge

March 2022

Brief overview/comparison of the main functions in ProCall Enterprise/ProCall Business/ProCall One R2:

Clients

ClientsEnterprise 7Business 21H2One R2
ProCall client for Windows(tick)(tick)(tick)
ProCall for Android(tick)(tick)(minus)
ProCall for iOS(tick)(tick)(minus)
ProCall for Mac(tick)(minus)(minus)
ProCall Meetings(tick)(minus)(minus)
LiveChat Agenten client(tick)(minus)(minus)

Basic features

Features

Enterprise 7

Business 21H2

One R2

Connection to the telephone system via TAPI

(plus) (plus)*(plus)
Connection to telephone system with integrated ECSTA(minus) (plus)*(minus)

Connection to the telephone system via SIP for softphone

(plus) (plus)*(minus)

Call recording

(plus)(minus)(minus)

SMS dispatch

(plus)(minus)(plus)

Federation

(plus)(minus)(minus)

Mobility Services via UCConnect

(plus)(plus)(minus)

Connection of free STUN/TURN servers

(plus)(minus)(minus)

Conversion of the UCServer database from SQLLite to SQL

(plus)(minus)(minus)

MultiLine TSP

(plus)(minus)(minus)

Advanced remote TSP

(plus)(minus)(minus)
Remote Office(plus)(minus)(minus)

Client TSP

(plus)(plus)(minus)

Chat

(plus)(plus)(minus)

Transfer content in chat

(plus)(plus)(minus)
Screen sharing(plus)(plus)(minus)

Audio/Video

(plus)(plus)(minus)

Adjustments to the call window

(plus)(minus)(plus)
Import integrated contact details(minus)   (plus)**(minus)

Microsoft Teams integration

(plus)(minus)(minus)
ProCall Meetings integration(plus)(minus)(minus)

  • local Microsoft Exchange Server (On-Premises)
    via EWS (Exchange Web Services) and/or MAPI
  • Microsoft 365 Office/Outlook (Cloud) 
    via oAuth2 and EWS (Exchange Web Services)
  • Active Directory
  • Telephone directories
    • DasTelefonbuch des TVG Verlages (local installation)
    • TwixTel
  • + ODBC (e.g. Microsoft SQL Server, MySQL, Microsoft Excel)
  • + G Suite (Google Apps for Work)
  • + HCL Notes (formerly IBM Notes) Databases
  • + estos MetaDirectory
  • + LDAP Data sources (OpenLDAP, NDS, public directory services)
  • + DATEV 
  • Text/CSV Importer
  • local Microsoft Exchange Server (On-Premises) via EWS (Exchange Web Services)
  • Microsoft 365 Office/Outlook (Cloud) viaMicrosoft Graph Replicator
  • Active Directory Replicator
  • Web-based Telephone directories
    • TVG Telefonbuch Webservice
    • Swisscom Directories Data


 (plus)
see MetaDirectory 5 Enterprise specifications

(Minus)

(plus)

*Limited function/connection. Note the system requirements

**2 Data sources simultaneously

User management

Functions

Enterprise 7

Business 21H2

One R2
Connection to Active Directory

(plus)

Adjustments for access possible

(plus)

Access to the entire AD and write access required

(minus)
Local user management(plus)(plus)(minus)