ProCall 7 Enterprise overview
May 2023
Updated information of May 31 2024: End-of-Maintenance: Mobile Apps for ProCall 7 Enterprise - update in time before end-of-life →
ProCall 7 Enterprise will reach the status End-of-Maintenance (EoM) on May 31, 2024 and the status End-of-Life (EoL) on 31. December 2024 .
This has a strong impact on the ProCall Mobility Services, which, among other things, make it easier for you to set up the ProCall Mobile Apps:
These services only work with a version of ProCall Enterprise that is supported, i.e. has not yet reached the end of the product life cycle.
For more information on current ProCall Enterprise versions, please refer to our overview of the product lifecycle.
We are already informing you today that by May 31, 2025 the ProCall apps for iOS and Android will no longer be able to be used with ProCall 7 Enterprise .
Welcome to ProCall 7 Enterprise
The exchange between people is the basis of all company processes. To communicate with each other is both a need and a necessity. Flexible workplace and working time models as well as the rapid digitalization of all areas of life present companies in Europe with ever greater technical, legal and organizational challenges. With its proven UC functions and business process integration capabilities, ProCall Enterprise has been reliably simplifying communication and business processes for almost 20 years. Especially in a time of complex digital transformation, communication must be simple.
Highlights
Overview
Administration/configuration
Setup and configuration
Update/Upgrade/Maintenance
- Best practice: ProCall 8 Enterprise upgrade – process for major release changes
- Performing a UCServer update within a product version
- Migration paths to ProCall 7 Enterprise
Scalability/Redundancy
Versions and variants
Release notes
Overview/version comparison
ProCall product variants/scales
Product lifecycle
Troubleshooting
Technical support
Known problems and limitations
Security advice
Information about telephone systems/PBX
Compatibility list
- Supported telephone systems for estos ProCall
- Overview SIP telephone systems for ProCall softphone – compatibility list
Connection instructions
Supported telephony functions
Softphone functions
Simplification of business processes
System integration/customizing the call window
Use ProCall Enterprise at the workstation
ProCall Mobile Apps
Further information
ProCall Enterprise product page →
Overview ProCall 8 Enterprise - the next generation of ProCall 7 Enterprise