optimized for 2 to 2500 users

Operating systems and databases

Windows: Server/Services

Supports 64-bit Microsoft Windows systems

Server operating systems

End date for support

Microsoft Windows Server® 2019

09.01.2029

Microsoft Windows Server® 2016

11.01.2027

Microsoft Windows Server® 2012 R2

10.10.2023

Microsoft Windows Server® 2012
(limited functionality)

10.10.2023

Software virtualization

  • Microsoft Hyper-V
  • Citrix XenServer
  • VMware vSphere ESXi Hypervisor

Windows client/workstation

Client/workstation operating systems

End date for support

Microsoft Windows® 10 Enterprise Version 1809 11.05.2021

Microsoft Windows® 10 >1903)  (warning) 
(functional limitations in Bluetooth integration)

14.10.2025

Microsoft Windows® 8.1

10.01.2023

Limitations of Microsoft Windows® 10 versions

Please note known performance limitations of new Microsoft Windows® 10 versions under ProCall 7 Enterprise known problems and limitations

Software virtualization

  • Microsoft Remote Desktop Services
  • Citrix XenApp/XenDesktop (with HDX)
  • VMware Horizon (VDI)

Android

Operating system

End date for support

Android 11n.a.

Android 10

n. a.

Android 9 "Pie“

n. a.

iOS

Operating system

End date for support

iOS 14n.a.

iOS 13

n. a.

iOS 12n. a.

macOS

Operating system

End date for support

macOS 10.15 "Catalina“

n. a.

macOS 10.14 "Mojave“

n. a.

Server database

Database

End date for support

Microsoft SQL Server 201907.01.2025

Microsoft SQL Server 2016 Service Pack 1

14.07.2026

Microsoft SQL Server 2014 Service Pack 2

09.07.2024

Microsoft SQL Server 2012 Service Pack 3

12.07.2022

Microsoft SQL Server 2017 Express

11.10.2022
https://docs.microsoft.com/de-de/archive/blogs/sqlreleaseservices/announcing-updates-to-the-modern-servicing-model-for-sql-server

SQLiten.a.

Licenses

Licenses for ProCall 7 Enterprise

Hardware recommendation for system expansion (minimum)

Server

  • Active users: 50
  • CPU: 2 Core, 1,9 GHz
  • RAM: 8 GB
  • Hard disk: 10 GB
  • Network: 50 Mbit/s

Windows client workstation

  • CPU: 2 Core, 2 GHz
  • RAM: 150 MB
  • Hard disk: 300 MB
  • Network: 50 Mbit/s

System requirements – detailed instructions for suitable system expansion

The number of logged-in users, monitored lines and presences and active softphone calls influence the hardware requirements for the UCServer and the number of media servers.

Here you will find hints and tips for a suitable system design.


estos guidelines for the support of third-party products – interoperability information applies.