Product life cycle milestones at estos

Milestones

Definition

Product Life Cycle Announcement (PLCA)

Publication of End-of-Sale, End-of-Maintenance, and End-of-Life dates.

End-of-Sale (EOS)

Marketing via regular estos sales channels is discontinued.

End-of-Maintenance (EOM)

Quality updates (formerly known as maintenance releases), technical support, and service will be discontinued.

End-of-Life (EOL)

No further software changes will be made and the provision of documentation, product information, and installation packages is discontinued.

Excluded from these dates are only individual agreements, such as service level agreements.

Goodwill provision

Please also note our goodwill policy for Basic Support for estos products that have reached End-of-Maintenance (EOM) and End-of-Life (EOL) in the product lifecycle:
Product lifecycle: Goodwill policy for estos products in product support at EOM/EOL

ProCall DataCenter

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall 7 DataCenter

 

 





ProCall Enterprise

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall 8 Enterprise

 

 





ProCall 7 Enterprise

(blue star)

 


ProCall 6 Enterprise

(blue star)(red star)

N/A

ProCall 5 Enterprise

(blue star)

N/A

 

N/A

 

ProCall 4+ Enterprise

(blue star)

N/A

N/A

ProCall 3.0 Enterprise

(blue star)




 

 


ProCall 2.2 Enterprise

(blue star)




 

 


Further information: ProCall mobile apps 

(blue star) ProCall 8 Enterprise licenses cannot be imported into earlier ProCall Enterprise versions. See Online licensing of ProCall 8 Enterprise.

ProCall Business

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall Business

 

 

 

  

 

ProCall Voice Services

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall Voice Services

 

  





ProCall Meetings

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall Meetings

 

 

N/AN/AN/AN/A

TAPI Server

ProductSales releaseProduct releasePLCAEOSEOMEOL
TAPI Server 7

 

 


 



TapiServer 2.2  N/AN/AN/A

 

 

 

UCConnect

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall Web Communication Services

 

 

 

 

 

ProCall One

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall One R2October 2017

 

  

 

ProCall OneN/AN/AN/A

 

  

 

ECSTA Series

ProductSales releaseProduct releasePLCAEOSEOMEOL
ECSTA 6

 

 


  

 

ECSTA 5N/A

 

 

  

  

 

ECSTA 4N/A

 

 

 

 

 

ECSTA 3N/AN/AN/A
ECSTA 2N/AN/AN/A
ECSTA for Snom(1)N/AN/A


ECSTA for CISCO CME (2)N/AN/A

 

 

 

 

ECSTA 6 for Siemens HiPath 3000(3)N/A



ECSTA for Mitel/OpenCom 100N/AN/AN/A

 

 

 

ECSTA for Avaya CS1000N/AN/AN/A

 

 

 

(1) With EOL, the ECSTA for snom was completely replaced by the ECSTA for SIP Phones.

(2) Support for the ECSTA for CISCO CME can only be offered for CISCO CME releases lower than 12.6, because the CTI CSTA Protocol Suite from CISCO is End of Support since this release.  

(3) HiPath 3000 is EoL by the manufacturer as of 31/12/2017.

MetaDirectory

ProductSales releaseProduct releasePLCAEOSEOMEOL
MetaDirectory 6 Enterprise

 

 





MetaDirectory 5 Enterprise

 


 

 

 

MetaDirectory 4 Enterprise

 

 

 

MetaDirectory 3.5 StandardN/AN/AN/A

 

 

 

MetaDirectory 3.5 ProfessionalN/AN/AN/A

 

 

MetaDirectory 3N/AN/AN/A

 

 

MetaDirectory 3 ProfessionalN/AN/AN/A

 

 

MetaDirectory 2N/AN/AN/A

ixi-UMS

Business
ProductSales releaseProduct releasePLCAEOSEOMEOL
ixi-UMS 7 Business

 

  

 

ixi-UMS 6 Business SIP/TDMN/AN/A

Enterprise
ProductSales releaseProduct releasePLCAEOSEOMEOL
ixi-UMS 8 Enterprise


 





ixi-UMS 7 Enterprise

 

 





ixi-UMS 6.70 Enterprise

 

 



 

 

ixi-UMS 6.60 Enterprise

 

 



 

 

SBE
ProductSales releaseProduct releasePLCAEOSEOMEOL
ixi-UMS SBE (Small Business Edition)N/AN/AN/A

 

 

 

LiveChat

ProductSales releaseProduct releasePLCAEOSEOMEOL
LiveChat 2005

 

N/AN/A




LiveChat 2/2019

 


CallControlGateway

ProductSales releaseProduct releasePLCAEOSEOMEOL
CallControlGateway 4N/AN/AN/A

CallControlGateway 3N/AN/AN/A

CallControlGateway 2N/AN/AN/A

Contact Kit

ProductSales releaseProduct releasePLCAEOSEOMEOL

Contact Kit

N/AN/A

PhoneTools

ProductSales releaseProduct releasePLCAEOSEOMEOL

PhoneTools for Lync

N/AN/A

ProCall Analytics

ProductSales releaseProduct releasePLCAEOSEOMEOL
ProCall Analytics 3 (for ProCall 7 Enterprise)

(Beta)

 





ProCall Analytics 2




 

NGN21

ProductSales releaseProduct releasePLCAEOSEOMEOL

NGN21 (beta)