estos Tech Essentials August 2022
With the estos tech essentials, we have summarized current essentials around technology and support from our portal support.estos.de.
USEFUL INFORMATION
ProCall Meetings – online meetings and video conferences now for 50 participants
PROCALL MEETINGS ONLINE MEETINGS VIDEO CONFERENCE MEETINGS ORGANISIEREN
Since ProCall Meetings Version 1.4.3, meetings with up to 50 participants are now possible.
We have therefore updated the system requirements and meeting organization guide accordingly:
Version comparisons now with overview of security advice
PROCALL ENTERPRISE VERSION COMPARISON PCE7 PCE6 PCE5 MAINTENANCE
We have revised our overviews with the comparison of the ProCall Enterprise versions. Here you will now also find which version was affected by which security vulnerabilities/vulnerabilities and for which versions the vulnerabilities have been fixed.
Please note that security patches are only released for estos products that are still in the product life cycle.
- ProCall Enterprise version comparison
- Comparison of versions of ECSTA: Information about security vulnerabilities and how to fix them
- MetaDirectory Enterprise version comparison: Security vulnerability advice and fixes
Things to know about ProCall Monitor and Favorites – Interesting articles
PROCALL ENTERPRISE MONITOR FAVORITES START-UP TROUBLESHOOTING KNOWHOW
We have compiled an overview of interesting articles about ProCall Enterprise Monitor and Favorites.
Here you will find helpful information on installation, error analysis and how users for unified communications and CTI (Computer Telephony Integration) can effectively organize their daily work with the ProCall Monitor and Favorites:
When does call protection take effect with "Busy on Busy"/ "Reject call when busy"?
PROCALL ENTERPRISE CALL PROTECTION BUSY ON BUSY LINES SOFTPHONE KNOWHOW
In ProCall Enterprise, you can configure the settings for "Reject calls when busy" in the Settings – Telephony – Do not disturb section.
Depending on the configuration of the telephone system, you can have second calls delivered on "Call waiting" and set Busy on Busy for one line or across all devices.
In our new article, we clarified when a user is considered busy and that call protection does not yet take effect in the alert state, but only when a call (incoming call, audio/video chat or screen sharing request) has actually been answered.
IN PRACTICE
ProCall Enterprise incorrectly configured? Provide configuration data for analysis via data export in UCServer administration
PROCALL ENTERPRISE UCSERVER SUPPORT CONFIGURATION ERROR ANALYSIS TROUBLESHOOTING
ProCall Enterprise offers the possibility to summarize essential information about the configuration on the UCServer, export it and make it available as a ZIP archive for further analysis and review.
How to proceed in the UCServer administration if you want to perform a configuration data export, we have put together for you in our new guide:
SIP user registration on the PBX/vPBX
PROCALL ENTERPRISE COMMISSIONING SOFTPHONE SIP PBX TELEPHONE SYSTEM REGISTRAR
To register SIP Softphone user lines on the connected PBX, you need to make various settings for the SIP Registrar.
In our new article we will show you where to find these setting options, how to interpret error messages and how the values should be chosen to avoid overload situations:
PRODUCTS
New releases at estos – recently released
PROCALL ENTERPRISE PROCALL BUSINESS PROCALL MEETINGS ECSTA RELEASE NOTES RELEASE NOTES MAINTENANCE
- ProCall DataCenter 2206.1 was released on as a maintenance release.
ProCall DataCenter 2206.1 Release Notes ProCall 7 Enterprise Version 7.5.1 was released on as a maintenance release.
ProCall 7.5.1 Enterprise Release Notes- ProCall Meetings 1.4.3 was released on as a maintenance release..
ProCall Meetings 1.4.3 Release Notes - ProCall Meetings 1.4.2 was released on as a maintenance release.
ProCall Meetings 1.4.2 Release Notes - ECSTA 6 Version 6.0.11 was released on as a maintenance release.
- ECSTA 6.0.11 Release Notes
- MetaDirectory 5 Enterprise Version 5.0.19 was released on as a maintenance release (including hotfix!).
MetaDirectory 5.0.19 Enterprise Release Notes
You can find an overview of our Release Notes here...
DATES
Make a note now: 20/9/2022: Tech Essentials LIVE – News from estos Product Support
PROCALL ENTERPRISE TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNOLOGY ADMINISTRATION
| Tech Essentials LIVE September 2022 Language: German |
Tuesday, 20 September 2022 –11.00 a.m. | |
| News from estos product support |
For your planning: the estos Tech Essentials LIVE take place exclusively for certified estos partners with current topics from estos product support always on the third Tuesday of the month. Partners can register via my.estos.de.
Submit questions or suggested topics for Tech Essentials LIVE to the speakers: :
techessentials@estos.de
YOUR CONTRIBUTION
Do you have a contribution or suggestions for the next tech essentials? Then write to techessentials@estos.de
At support.estos.de you will find technical information and helpful articles on installation, commissioning, operation, maintenance, troubleshooting, tutorials, interesting facts about estos software and products in the various system environments. The articles are subject to constant revision and updates.