MetaDirectory Enterprise was released on 25.06.2020

Highlights of Version 5
  • Newly designed web portal
  • Full-text search
  • Combine search results from different data sources
  • Integrated Search Interceptor and Phone Tools

Notes on the upgrade process

Before replacing an existing installation with MetaDirectory 5 Enterprise, please read the notes on the upgrade process.

Welcome to MetaDirectory 5 Enterprise

MetaDirectory 5 Enterprise is the new generation and further development of the powerful directory service from version 4. The LDAP (Light Weight Directory Access) server merges different databases into a single, consistent LDAP directory that can be used company-wide. The intelligent preparation of data, such as employee and customer contacts, enables easy searching and quick presentation of the results. Thanks to the standardization of the data into a uniform format (LDAP schema) and the automated normalization of phone numbers, an efficient search is possible even in large and distributed databases.

Newly designed web portal

The web portal of MetaDirectory 5 Enterprise has been completely redesigned. Thanks to the responsive design it can now be used on all end devices. Three different display options are available, which can be selected according to display size and application purposes.

Full-text search

In addition to the familiar parameterizable search, MetaDirectory 5 Enterprise now also offers a full-text search. Through this, searches in the same familiar manner as in modern search engines are now possible, which makes it easier for the user to find the correct contact information. With the new full-text search engine, the search speed in large databases has been increased significantly.

Combine search results from different data sources

Often data on the same contact is stored simultaneously in different data sources. For example, order-relevant data on a contact in an ERP system, support data in a ticket system, and general and marketing data in the CRM system can be found. The new MetaDirectory web portal now offers the possibility of displaying this data in one search result. By activating the "Contact Merge" feature, contacts with the same e-mail address or the same SIP address are automatically merged and all information is displayed as one contact. The criteria that lead to a merging of contacts can be freely defined on the MetaDirectory server.

Integrated Search Interceptor and Phone Tools

The functionality of Contact Kit for Skype for Business is integrated into MetaDirectory 5 Enterprise and is available with the purchase of this version. The Search Interceptor and Phone Tools thus become part of the installation package of MetaDirectory 5 Enterprise.

Notes on interoperability

End-of-life/end of support for the following third-party products that are no longer supported in the current version:

  • Microsoft Windows Server 2008 R2 and Microsoft Windows 7 (since January 2020 end of support by Microsoft)
  • Herold Telefonverzeichnisse
  • Microsoft Internet Explorer

Limitations on interoperability with third-party products:

  • Only secure connections with TLS 1.2 are supported for Microsoft Exchange Server 2019 and EWS Exchange Web Services.

Language versions administration interface

  • German (Standard) – de-DE
  • English (United States) – en-US

Language versions web portal

  • German (Standard) – de-DE
  • English (United States) – en-US
  • Spanish (Standard) – es-ES
  • French (Standard) – fr-FR
  • Italian (Standard) – it-IT
  • Dutch (Standard) – nl-NL

estos product combinations

The following combinations with estos products are approved for use with MetaDirectory 5 Enterprise: 

  • ProCall 6 Enterprise
  • ProCall 7 Enterprise 
  • LiveChat 2005


To upgrade an existing MetaDirectory installation, it is essential that you follow the notes on the upgrade process.

Always make a backup before making any changes to an existing installation.

Known problems and limitations

MetaDirectory known problems and limitations

Further Information

System requirements →

MetaDirectory product page →