estos Tech Essentials February 2024
With the estos tech essentials, we have summarized current essentials around technology and support from our portal support.estos.de.
USEFUL INFORMATION
ProCall app for iOS now with support for Apple CarPlay and Siri voice control
PROCALL ENTERPRISE MOBILE APP SMARTPHONE VOICE CONTROL APPLE IOS SIRI CARPLAY
Since ProCall 8 Enterprise version 8.3.4, a link between Apple CarPlay, iPhone and ProCall app for iOS is now possible for the ProCall mobile app.
With Apple CarPlay support, the ProCall app for iOS is able to display calls directly on the vehicle display. Using touch or Siri voice control, it is also possible to use ProCall while driving, for example to initiate calls. For business customers, the combination of Apple CarPlay, iPhones and ProCall mobile app offers added value when using company cars/company cars.
ProCall mobile app for iOS 8.3.22 from UCServer version 8.3.4 is required for use.
- ProCall mobile app for iOS with Apple CarPlay support
- Use Siri voice control for ProCall mobile for iOS
ChatGPT integration – news
PROCALL ENTERPRISE AI CHATGPT BOT NEWS
ChatGPT integration has been revised for ProCall 8 Enterprise version 8.3.4. In addition to bug fixes, the libraries used have been updated to the current versions of Azure OpenAI and OpenAI. The API key is displayed as a password field so that the key is not visible. Users can now reset the context themselves using the "/clear" command.
DALL-E 3 is now available for Azure OpenAI Service. DALL-E 2 can no longer be used.
Further new features of ChatGPT for ProCall Enterprise can be found in the release notes for ProCall 8 Enterprise 8.3.3:
ProCall client for Windows with new DLL for Yealink SDK update
PROCALL ENTERPRISE YEALINK SDK DEVICES HEADSETS DLL
In version 8.3.3 an update of the Yealink SDK for ProCall client for Windows was made.
The headset manufacturer Yealink has provided a new HID-SDK DLL (version 3.1.1.17) to solve known problems with virus scanners and button events. The new DLL has been tested with the following Yealink headset types:
- USB headset UH36
- BH72 Lite in conjunction with the BT51 Bluetooth dongle
- BH76 in conjunction with the BT51 Bluetooth dongle
The DLL supports other headset types from the manufacturer.
Note: the DLL is only loaded if Yealink headsets are used.
ProCall mobility services: new list of services avilable
PROCALL ENTERPRISE PROCALL MOBILITY SERVICES LIST OF SERVICES STUN TURN
estos operates a STUN/TURN service for its products in the OVH cloud in Europe on the basis of coturn.
Other services provided via ProCall mobility services are proprietary and specific to estos products, such as ensuring push messages for smartphone apps or the VPN-less operation supported from ProCall 8 Enterprise as a proxy between the ProCall clients and the ProCall Enterprise UCServer.
For ProCall Mobility Services, you will now find a new list of services in the estos support portal with information on STUN/TURN and about the network topology:
IN PRACTICE
MetaDirectory Enterprise as STARFACE address book
METADIRECTORY ENTERPRISE CONFIGURATION STARFACE ADDRESS BOOK PBX DATA SOURCE
The estos MetaDirectory can make the entire replicated database available via the LDAP interface.
To integrate estos MetaDirectory as a STARFACE address book, an LDAP connection to estos MetaDirectory is set up in the STARFACE telephone system administration.
For more information on the procedure and the corresponding LDAP attributes can be found in our new article:
PRODUCTS
New releases at estos – recently released
PROCALL ENTERPRISE METADIRECTORY ENTERPRISE ECSTA RELEASE NOTES RELEASE NOTES MAINTENANCE
ProCall 8 Enterprise version 8.3.4 was released on as a maintenance release.
ProCall 8.3.4 Enterprise Release Notes- ECSTA 6 Version 6.0.15 was released on as a maintenance release..
ECSTA 6.0.15 Release Notes - MetaDirectory 6 Enterprise Version 6.0.3 was released on as a maintenance release (including hotfix!).
MetaDirectory 6.0.3 Enterprise Release Notes
You can find an overview of our Release Notes here...
DATES
20 February 2024 Tech Essentials LIVE – ProCall Voice Services – commissioning, configuration, new functions
PROCALL ENTERPRISE PROCALL VOICE SERVICES TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNOLOGY ADMINISTRATION COMMISSIONING
| Tech Essentials LIVE February 2024 |
Tuesday, 20 February 2024 – 11.00 am | |
ProCall Voice Services – commissioning, configuration, new functions
| |
For your planning: the estos Tech Essentials LIVE take place exclusively for certified estos partners with current topics from estos product support always on the third Tuesday of the month. Partners can register via my.estos.de.
Submit questions or suggested topics for Tech Essentials LIVE to the speakers: :
techessentials@estos.de
YOUR CONTRIBUTION
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NEWSLETTER
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At support.estos.de you will find technical information and helpful articles on installation, commissioning, operation, maintenance, troubleshooting, tutorials, interesting facts about estos software and products in the various system environments. The articles are subject to constant revision and updates.