estos Tech Essentials February 2023
With the estos tech essentials, we have summarized current essentials around technology and support from our portal support.estos.de.
USEFUL INFORMATION
ProCall Voice Services in the field test – the new cloud PBX from estos
PROCALL ENTERPRISE PROCALL VOICE SERVICES CLOUD PBX FEATURES FUNCTIONS
The field trial for ProCall Voice Services has started and is exclusively available for estos partners. estos partners can register for the field trial via my.estos.de.
ProCall Voice Services are an add-on to ProCall Enterprise. Requirement: ProCall 7 Enterprise version 7.6.2, ProCall 8 Enterprise version 8.0.3
On our overview page you will find information about the target group, product scope, system requirements and commissioning instructions:
Two new video tutorials give you a brief overview of the advantages and benefits, and essential tips for setting up ProCall Voice Services (Language: German):
How to disable insecure encryption protocols: Notes on TLS 1.0/1.1
PROCALL ENTERPRISE SECURITY ENCRYPTION CONFIGURATION FUNCTIONS
To prevent the use of protocols that are now considered insecure, the Windows configuration must be made according to the Microsoft documentation.
Since estos products are based on the Microsoft platform, they are "affected" by the settings made there and can therefore only use the approved encryption methods.
We have put together some information for you in our new article on how to disable older encryption protocols to make sure that the latest protocol version is used and how to prevent connections with insecure protocols for ProCall Enterprise on the server and on the client.
Please note that changing the configuration may lead to compatibility problems with other software if it does not support the latest TLS protocol version..
ECSTA – better overview of the most important articles
ECSTA ECSTA FOR SIP PHONES MIDDLEWARE OVERVIEW TELEPHONE SYSTEM PBX CSTA UACSTA TAPI
The ECSTA series enables communication between your telephone system and the Microsoft Windows world as middleware. The conversion of the CSTA system protocol into the Microsoft TAPI standard creates numerous added values for improved communication.
The middleware products of the ECSTA series enable communication between the telephone system and the IT infrastructure. This allows telephone systems and connected telephones to be easily controlled from the PC.
Revised landing page... with a summary of the essential information about ECSTA, administration/configuration, version overview, troubleshooting and supported phone systems:
Microsoft support ended for Windows 8.1 – updated system requirements
PROCALL ENTERPRISE METADIRECTORY ENTERPRISE ECSTA PROCALL MEETINGS THIRD-PARTY SUPPLIER INTEROPERABILITY SYSTEM REQUIREMENTS MICROSOFT WINDOWS OPERATING SYSTEMS LIFECYCLE
The Windows 8.1 operating system follows the fixed lifecycle policy on the part of Microsoft. Support was discontinued on 10 January 2023.
Quote: "We would like to inform you that support for Windows 8.1 will be discontinued on 10 January 2023.
After that date, this product will no longer receive security updates, non-security updates, bug fixes, technical support, or updates to online technical content."
Source: https://learn.microsoft.com/en-US/lifecycle/products/windows-81
We have updated the system requirements for our products in terms of supported operating systems accordingly:
IN PRACTICE
Webinar Recording: Tech Essentials LIVE January 2023 – set up estos MetaDirectory app for Microsoft Teams
PROCALL ENTERPRISE TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNOLOGY ADMINISTRATION RECORDING
In the Tech Essentials LIVE on 17 January 2023 under the topic "Latest from product support", the subject was Setting up estos MetaDirectory app for Microsoft Teams.
We recorded the Tech Essentials LIVE for you as a video:
| Language: German |
You can also find the recording in the related article from now on:
ProCall mobile app reports server "not trusted"? Check problems with SSL certificate
PROCALL ENTERPRISE MOBILE APP IOS ANDROID TROUBLESHOOTING SECURITY CERTIFICATE
If the ProCall mobile app for Android or iOS reports the server as "insecure", but the browser itself does not show any problems, you should check the problems with the SSL certificate.
In our new article you will find tips on how to proceed, with which tools you can perform a check here, for example:
How can I provide log files for the ProCall Enterprise client?
PROCALL ENTERPRISE UCSERVER SUPPORT CONFIGURATION ERROR ANALYSIS TROUBLESHOOTING EXPORT
The Provide log files button in the expert view on ProCall client for Windows provides the log files created and available up to the current time in a ZIP archive at a location to be selected by the user.
How to proceed, where to find the logfiles or how to change the storage location:
PRODUCTS
New releases at estos – recently released
PROCALL ENTERPRISE PROCALL BUSINESS PROCALL MEETINGS ECSTA RELEASE NOTES RELEASE NOTES MAINTENANCE
- ProCall DataCenter 2210.2 was released on as a maintenance release.
estos Tech Essentials Februar 2023 - ProCall 8 Enterprise version 8.0.2 was released on as a maintenance release.
ProCall 8.0.2 Enterprise Release Notes ProCall 7 Enterprise Version 7.6.2 R2 was released on as a maintenance release.
ProCall 7 Enterprise 7.6.2 R2 Release Notes
You can find an overview of our Release Notes here...
DATES
21/2/2023: Tech Essentials LIVE – news from estos product support
PROCALL ENTERPRISE TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNOLOGY ADMINISTRATION
| Tech Essentials LIVE February 2023 Language: German |
Tuesday, 21 February 2023 – 11.00 am | |
| News from estos product support Fokusthema: Erweiterte Standortkonfiguration bei ProCall Enterprise - Regeln der Rufnummernformatierung | |
Make a note now: 21/3/2023 Tech Essentials LIVE – latest news from estos product support
PROCALL ENTERPRISE TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNOLOGY ADMINISTRATION
| Tech Essentials LIVE March 2023 Language: German |
Tuesday, 21 March 2023 – 11.00 am | |
News from estos product support | |
For your planning: the estos Tech Essentials LIVE take place exclusively for certified estos partners with current topics from estos product support always on the third Tuesday of the month. Partners can register via my.estos.de.
Submit questions or suggested topics for Tech Essentials LIVE to the speakers: :
techessentials@estos.de
YOUR CONTRIBUTION
Do you have a contribution or suggestions for the next tech essentials? Then write to techessentials@estos.de
At support.estos.de you will find technical information and helpful articles on installation, commissioning, operation, maintenance, troubleshooting, tutorials, interesting facts about estos software and products in the various system environments. The articles are subject to constant revision and updates.