How can I configure and test audio devices and video devices for ProCall?
State of knowledge
April 2022
Audio/Video wizard in ProCall
ProCall provides you with an audio/video wizard for selecting or testingsuitable devices for audio/video communication and softphone. The wizard shows you the available devices. You can configure or test devices such as the headset, microphone or camera for playing and recording.
How to start the wizard?
You can find the Audio/Video wizard in the ProCall main window. Right-clicking on the Video symbol or on the three dots top right shows the menu item Start Audio/Video Wizard.
Sample screenshot: Start the wizard in the ProCall main window
Sample screenshot: Select your audio devices for Audio/Video Chat and Softphone
Select the audio devices you want to use or test for ProCall for the microphone and playback for AudioChat/VideoChat or Softphone.
Sample Screenshot: Select video device/camera
Select the video device and camera to use in ProCall for VideoChat.
Note
The availability of the function depends on system environment, configuration, ProCall version and granted permissions.
Further technical information (administration and configuration)