ProCall Enterprise: Supported third-party products
January 2025
Versions: ProCall 8 Enterprise
Telephone systems/PBX
Supported SIP telephone systems for softphone (SIP)
Supported telephone systems for estos ProCall
Busylight
not for Terminal Server environments
Product | Reference |
|---|---|
Plenom BusyLight UC Alpha/Omega | http://www.plenom.com/products/kuando-busylight-uc-for-skype4b-lync-cisco-jabber-more/ |
Plenom Busylight Alpha Model 2/Busylight Omega Model 2 | https://www.plenom.com/products/ |
requires ProCall Enterprise at least 7.3.3
Industry software
Product | Reference |
|---|---|
DATEV pro Arbeitsplatz | with DATEV Telefonie Basis |
Unified messaging systems
Software | Version |
|---|---|
estos ixi-UMS Business/Enterprise | 7 and 6 |
Ferrari electronic OfficeMaster | 5.0 |
TeleSys TS Unified | 4 |
Groupware systems
Software | End date for support |
|---|---|
Microsoft Office 365 | This product is subject to the Modern Life Cycle Policy (https://support.microsoft.com/help/30881/modern-lifecycle-policy) from Microsoft |
| Microsoft Teams | Microsoft Teams follows the Modern lifecycle policy |
G Suite Basic/Business/Enterprise (formerly Google Apps for Work) | The G Suite (Online) agreement applies (https://www.google.com/apps/intl/en/terms/premier_terms.html) |
HCL Notes (formerly IBM Notes) 9-12 | Date is not fixed |
Microsoft Exchange Server 2019 EWS Exchange Web Services: TLS 1.2 | 9/1/2024-14/10/2025 |
Microsoft Exchange Server 2016 | 14/10/2025 |
Microsoft Office 2019 | 14/10/2025 |
Microsoft Office 2016 Click-to-Run | 14/10/2025 |
Please note further details: Dialing from Microsoft Outlook Contacts
Integration with audio/video devices
USB headsets, Bluetooth headsets, DECT headsets, conference systems, headphones/microphones
(for call control)
Hersteller/Anbieter | Device type | Requirement | ProCall Enterprise version |
|---|---|---|---|
| EPOS (früher Sennheiser) | Adapt 660 (Bluetooth ANC Headset w/ Dongle & Case) | EPOS Connect | from 8.6.3 |
| Adapt 560 II (Bluetooth ANC Headset w/ Dongle) | EPOS Connect | from 8.6.3 | |
| Adapt 160T USB-C II (Stereo Teams certified) | EPOS Connect | from 8.6.3 | |
| Adapt 160 USB II (Stereo UC optimized) | EPOS Connect | from 8.6.3 | |
| Impact 1030 (Mono Bluetooth w/ Dongle) | EPOS Connect | from 8.6.3 | |
| Impact 860 ANC (Duo headset, USB-C, ANC) | EPOS Connect | from 8.6.3 | |
| Impact 760T (Duo headset, USB-C, Teams certified) | EPOS Connect | from 8.6.3 | |
| SC 660 USB ML (Double-sided HS, USB) | EPOS Connect | from 8.6.3 | |
| SP 30 + (Bluetooth Speakerphone w/ Dongle) | EPOS Connect | from 8.6.3 | |
| Expand 80 (Bluetooth Speakerphone w/ Dongle) | EPOS Connect | from 8.6.3 | |
Jabra | Jabra Pro™ 9460 EMEA | Tested with Jabra Direct 3.12.1955 | 8.x |
| Jabra Engage™ 40 | n.a. | from 8.5 | |
| Jabra Engage™ 55 | n.a. | from 8.5 | |
| Jabra Engage™ 75 | n.a | from 7.3 | |
Tested with Jabra Direct 3.12.1955 | 8.x | ||
Jabra Evolve2™ 55 | n.a. | from 8.5 | |
| Jabra Evolve2™ 65 | n.a | from 7.3 | |
Jabra Evolve2 Buds | n.a. | from 8.5 | |
Jabra™ BIZ 2300 | n.a. | from 8.5 | |
Jabra™ BIZ 2400 II Mono USB | Tested with Jabra Direct 3.12.1955 | 8.x | |
Jabra™ SPEAK 510 UC | Tested with Jabra Direct 3.12.1955 | 8.x | |
Jabra™ SPEAK 710/810 | n.a. | 8.x | |
Logitec | Logitech USB Headset H570e Stereo | n. a. | 8.x |
Logitech USB Headset H650e Mono | n. a. | 8.x | |
Logitech USB Headset H650e Stereo | n. a. | 8.x | |
Logitech USB DECT Headset H820e Mono | n. a. | 8.x | |
Logitech USB DECT Headset H820e Stereo | n. a. | 8.x | |
Logitech USB Camera BCC950 | n. a. | 8.x | |
Logitech USB B530 | n. a. | 8.x | |
Logitech ConferenceCam CC3000e | n. a. | 8.x | |
Logitech Speakerphone P710e | n. a. | 8.x | |
Poly/Plantronics | Poly/Plantronics Voyager Focus UC (BT600) | Tested with Plantronics Hub Version 3.8.2 | 8.x |
Poly/Plantronics Voyager 5200 UC (BT600) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics Savi 7xx | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics Savi 4xx (D100) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics C720 (USB only) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics C720-M (USB only, Microsoft certified) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics Blackwire C720 (USB & Bluetooth) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics Voyager Legend UC (BT300) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics (Blackwire) C320 | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics (Blackwire) C325 | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics (Blackwire) C520 | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics (Blackwire) C520-M | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/PlantronicsCalisto 620 (BT300C) | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics Encore Pro HW301N/A-DA45/A | Plantronics Hub Version 3.8.2 | 8.x | |
Poly/Plantronics CS50/CS60 USB DECT Headset | Plantronics Hub Version 3.8.2 | 8.x | |
| Yealink | Yealink UH34 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
| Yealink UH36 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
| Yealink UH38 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
| Yealink WH62 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
| Yealink WH63 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
| Yealink WH64 Dual UC | from 8.5 | ||
| Yealink WH66 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
| Yealink WH67 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 | |
Yealink BH70 Dual UC | from 8.5 | ||
Yealink BH70 Dual UC | from 8.5 | ||
Yealink BH70 in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 | |
Yealink BH72 Lite UC | from 8.5 | ||
Yealink BH72 Lite in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 | |
Yealink BH74 Teams | from 8.5 | ||
Yealink BH76 in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 | |
Yealink BH76 Teams | from 8.5 |
STUN/TURN services (online service provider)
Provider | Reference |
|---|---|
Twilio | |
Xirsys | |
bit6 |
Alternative for easier commissioning
STUN/TURN Server
Custom TURN server e.g. https://github.com/coturn/coturn
STUN/TURN server: Requirements and commissioning
Alternative for easier commissioning
The estos conditions for the support of third-party products apply.