State of Knowledge

April 2024
Versions: ProCall 8 Enterprisse, ProCall 7 Enterprise

Telephone systems/PBX

Supported SIP telephone systems for softphone (SIP)

Supported telephone systems for estos ProCall

Busylight

not for Terminal Server environments

Product

Reference

Plenom BusyLight UC Alpha/Omega

http://www.plenom.com/products/kuando-busylight-uc-for-skype4b-lync-cisco-jabber-more/

Plenom Busylight Alpha Model 2/Busylight Omega Model 2 (star)

https://www.plenom.com/products/

(star) requires ProCall Enterprise at least 7.3.3

Industry software

Product

Reference

DATEV pro Arbeitsplatz

with DATEV Telefonie Basis

Unified messaging systems

Software

Version

estos ixi-UMS Business/Enterprise

7 and 6

Ferrari electronic OfficeMaster

5.0

TeleSys TS Unified

4

Groupware systems

Software

End date for support

Microsoft Office 365

This product is subject to the Modern Life Cycle Policy (https://support.microsoft.com/help/30881/modern-lifecycle-policy) from Microsoft

Microsoft TeamsMicrosoft Teams follows the Modern lifecycle policy

G Suite Basic/Business/Enterprise (formerly Google Apps for Work)

The G Suite (Online) agreement applies (https://www.google.com/apps/intl/en/terms/premier_terms.html)

HCL Notes (formerly IBM Notes) 9-12

Date is not fixed

Microsoft Exchange Server 2019

EWS Exchange Web Services: TLS 1.2

9/1/2024-14/10/2025

Microsoft Exchange Server 2016

14/10/2025

Microsoft Office 2019

14/10/2025

Microsoft Office 2016 Click-to-Run (star)

14/10/2025

(star) Please note further details: Dialing from Microsoft Outlook Contacts 

Integration with audio/video devices

USB headsets, Bluetooth headsets, DECT headsets, conference systems, headphones/microphones

(for call control)

Device type

Requirement

ProCall Enterprise version

Jabra Pro™ 9460 EMEA

Tested with Jabra Direct 3.12.1955

8.x, 7.x

Jabra Engage™ 75n.afrom 7.3

Jabra Evolve™ 65 UC Stereo

Tested with Jabra Direct 3.12.1955

8.x, 7.x

Jabra Evolve2™ 65n.afrom 7.3

Jabra™ BIZ 2400 II Mono USB

Tested with Jabra Direct 3.12.1955

8.x, 7.x

Jabra™ SPEAK 510 UC

Tested with Jabra Direct 3.12.1955

8.x, 7.x

Jabra™ SPEAK 710/810

n.a.

8.x, 7.x

Logitech USB Headset H570e Stereo

n. a.

8.x, 7.x

Logitech USB Headset H650e Mono

n. a.

8.x, 7.x

Logitech USB Headset H650e Stereo

n. a.

8.x, 7.x

Logitech USB DECT Headset H820e Mono

n. a.

8.x, 7.x

Logitech USB DECT Headset H820e Stereo

n. a.

8.x, 7.x

Logitech USB Camera BCC950

n. a.

8.x, 7.x

Logitech USB B530

n. a.

8.x, 7.x

Logitech ConferenceCam CC3000e

n. a.

8.x, 7.x

Logitech Speakerphone P710e

n. a.

8.x, 7.x

Poly/Plantronics Voyager Focus UC (BT600)

Tested with Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Voyager 5200 UC (BT600)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Savi 7xx

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Savi 4xx (D100)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics C720 (USB only)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics C720-M (USB only, Microsoft certified)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Blackwire C720 (USB & Bluetooth)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Voyager Legend UC (BT300)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics (Blackwire) C320

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics (Blackwire) C325

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics (Blackwire) C520

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics (Blackwire) C520-M

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/PlantronicsCalisto 620 (BT300C)

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics Encore Pro HW301N/A-DA45/A

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Plantronics CS50/CS60 USB DECT Headset

Plantronics Hub Version 3.8.2

8.x, 7.x

Poly/Polycom Speakerphone CX100

n. a.

8.x, 7.x

EPOS (formerly Sennheiser) Circle SC 260 USB CTRL

n. a.

8.x, 7.x

EPOS (formerly Sennheiser) Century SC 630 USB CTRL

n. a.

8.x, 7.x

EPOS (formerly Sennheiser) DW Office

n. a.

8.x, 7.x

EPOS (formerly Sennheiser) DW Pro 1

n. a.

8.x, 7.x

EPOS (formerly Sennheiser) Presence UC

n. a.

8.x, 7.x

Yealink UH34

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink UH36

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink UH38

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink WH62

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink WH63

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink WH66

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

ab 7.4
Yealink WH67

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

Important installation note from version 7.4.1 to version 8.3.2

from 7.4

Yealink BH70 in conjunction with Bluetooth dongle Yealink BT51

Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

from 8.3.3

Yealink BH72 Lite  in conjunction with Bluetooth dongle Yealink BT51


Yealink USB SDK for Windows (libyealinkusbsdk.dll) integratedfrom 8.3.3

Yealink BH76 in conjunction with Bluetooth dongle Yealink BT51



Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated

from 8.3.3

STUN/TURN services (online service provider)

Alternative for easier commissioning

UCConnect

STUN/TURN Server

Custom TURN server e.g. https://github.com/coturn/coturn

STUN/TURN server: Requirements and commissioning

Alternative for easier commissioning

UCConnect


The estos conditions for the support of third-party products apply.