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Creating a debug log for ProCall One R2
… This article explains how to create a debug log for ProCall One R2 and make it available for analysis. Log files can only be examined if meaningful anchor …
https://support.estos.de/en/procall-one/erzeugen-eines-debug-logs-von-procall-one-r2
ProCall One
… Further articles Comparison ProCall Enterprise – ProCall Business – ProCall One R2 Further articles Comparison ProCall Enterprise – ProCall Business – ProCall …
https://support.estos.de/en/procall-one
Comparison ProCall Enterprise – ProCall Business – ProCall One R2
… March 2022 Brief overview/comparison of the main functions in ProCall Enterprise/ProCall Business/ProCall One R2: Clients Clients Enterprise 7 Business 21H2 One …
https://support.estos.de/en/procall-enterprise/gegenueberstellung-procall-enterprise-procall-business-procall-one-r2
ProCall Journal is no longer written
… In your own journal or in the journal browser, no journals are written for all or only for individual users. ProCall Enterprise There can be several reasons for …
https://support.estos.de/en/procall-enterprise/procall-journal-wird-nicht-mehr-geschrieben
Increase number of entries in journal
… June 2019 This article explains in a few steps how you can display more than 100 entries in the ProCall Client journal. Settings via Registry Keys on the …
https://support.estos.de/en/procall-enterprise/anzahl-der-eintraege-im-journal-erhoehen
For calls, a foreign area code is placed before the actual phone number
… June 2019 For incoming or outgoing calls, a foreign area code is placed before the actual phone number. In this case, the number is transferred from the system …
https://support.estos.de/en/procall-enterprise/bei-gespraechen-wird-eine-auslaendische-vorwahl-vor-die-eigentliche-rufnummer-gestellt
ProCall One R2 system requirements
… October 2018 Technical requirements PBX or telephone with Microsoft TAPI-compatible driver (or CSTA/uaCSTA) Smartphone or classic mobile phone with Bluetooth PC …
https://support.estos.de/en/procall-one/procall-one-r2-systemvoraussetzungen
Repair of the ProCall One R2 database on Microsoft Access
… Microsoft Access is no longer used as a server database in newer versions of ProCall. The journals in ProCall One R2 are no longer updated and the article …
https://support.estos.de/en/procall-one/reparatur-der-procall-one-r2-datenbank-auf-microsoft-access
The area code is placed before the actual phone number during calls
… June 2019 Possible reason In this case, the phone number of the TAPI driver of the PBX or the phone is passed with one zero too few. With a tool like e.g. …
https://support.estos.de/en/procall-enterprise/bei-gespraechen-wird-die-eigene-vorwahl-vor-die-eigentliche-rufnummer-gestellt
Error message "The phone call could not be placed"
… This article explains the causes of the error message "The telephone call could not be placed" and the possible solutions. Possible reasons Extension busy or …
https://support.estos.de/en/procall-enterprise/fehlermeldung-der-telefonanruf-konnte-nicht-abgesetzt-werden