Knowledgebase ProCall Enterprise Current: ProCall 7 Enterprise for Citrix Virtual Apps (XenApp/XenDesktop) ProCall 7 Enterprise for Citrix Virtual Apps (XenApp/XenDesktop) State of knowledge May 2021. ProCall 7 Enterprise. Citrix Virtual Apps (XenApp/XenDesktop) Version 7 IntroductionProCall 7 Enterprise is released for use under Citrix XenApp/XenDesktop Version 7 (https://docs.citrix.com/de-de/xenapp-and-xendesktop/) after the following requirements have been met and ensured. RequirementsThe general requirements for the installation and setup of ProCall 7 Enterprise: Information about the installation and setup of ProCall EnterpriseSoftphones or audio/video communicationWhen using the softphone or audio/video communication, make sure that reliable data transmission of the media streams can be established safely.A check of the audio transmission can be done using the following articles:Important information about the ProCall Enterprise installation for Citrix and Terminal Server environmentsThings to know about headset support in Citrix environmentsOptimize ProCall Enterprise real-time communications in the Citrix environmentChecking the recording/playback of audio devicesAnalysis of softphone behaviorCitrix ReadyA Citrix Ready certification cf. ProCall 6 Enterprise (https://citrixready.citrix.com/estos-gmbh/estos-procall-6-enterprise.html) is in preparation, but not relevant for the release and thus the technical support of ProCall 7 Enterprise for Citrix XenApp/XenDesktop 7.The estos guidelines for the support of third-party products apply.