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Troubleshooting/Assistance with problems
… February 2024 Error handling The Microsoft Teams client offers only a few options for error handling in this regard. The requirements listed above must be met …
https://support.estos.de/en/procall-enterprise/procall-app-fuer-microsoft-teams/troubleshooting-hilfestellung-bei-problemen
Best practice: Scalability and resilience with ProCall Enterprise via dedicated UC MediaServers
… Update status March 2024 Product relevance estos ProCall 7 Enterprise Installation and setup of dedicated estos UC MediaServer services to achieve resilience …
https://support.estos.de/en/procall-enterprise/hochverfuegbarkeit-ausfallsicherheit-und-skalierbarkeit/best-practice-skalierbarkeit-und-ausfallsicherheit-mit-procall-enterprise-ueber-dedizierte-uc-mediaserver
See phone numbers: Call partner of a team member is not displayed despite permissions in monitor/favorites
… November 2023 Observation Despite user-to-user permissions "See outgoing and incoming phone numbers", the phone number of a colleague's call partner is not …
https://support.estos.de/en/procall-enterprise/rufnummern-sehen-gespraechspartner-eines-teammitglieds-wird-trotz-berechtigungen-in-monitor-favoriten-nicht-angezeigt
Start-up ProCall integration in Microsoft Teams
… November 2022 ProCall 8 Enterprise from Version 8.0 ProCall 7 Enterprise from version 7.3.5 UCServer Installation Install ProCall 7 Enterprise 7.3.5 as a new …
https://support.estos.de/en/procall-enterprise/procall-integration-in-microsoft-teams/inbetriebnahme-procall-integration-in-microsoft-teams
ProCall 8.3.5 Enterprise Release Notes
… Release date Type Maintenance release Version 8.3.5 Security advice - ProCall Enterprise 8.3.5 was released on as a maintenance release. You don't have the …
https://support.estos.de/en/release-notes/procall-8-enterprise-release-notes/procall-8-enterprise-sr3-release-notes/procall-8-3-5-enterprise-release-notes
ProCall 8 Enterprise SR2 Release Notes
… Release date Type Service Release Version 8.2 Security advice - Highlights Telephony and more: ProCall is now integrated with Microsoft Teams User interface …
https://support.estos.de/en/release-notes/procall-8-enterprise-release-notes/procall-8-enterprise-sr2-release-notes
ProCall Meetings 1.4.1 Release Notes
… Release date Type Service release Version 1.4.1 Security advice ProCall Meetings https://meetings.procall.de 1.4.1 was released on as a service release. ProCall …
https://support.estos.de/en/release-notes/procall-meetings-release-notes/procall-meetings-1-4-1-release-notes
ProCall Voice Services 2306.0 Release Notes
… Release date Type Service Release Version 2306.0 (add-on) for ProCall 8 Enterprise from version 8.2.0 ProCall 7 Enterprise from version 7.7.2 Security advice - …
https://support.estos.de/en/release-notes/procall-voice-services-release-notes/procall-voice-services-2306-0-release-notes
Product lifecycle: Goodwill policy for estos products in product support at EOM/EOL
… July 2022 Background estos products pass through several milestones in the product life cycle …
https://support.estos.de/en/produkte/produktlebenszyklus-uebersicht/produktlebenszyklus-kulanz-regelung-fuer-estos-produkte-im-produkt-support-bei-eom-eol
No more journal entries after changing the user name
… July 2022. ProCall 6 Enterprise (EOL) and ProCall 7 Enterprise As of ProCall 6 Enterprise, SQLite is used. A change of data and the use of this manual requires …
https://support.estos.de/en/procall-enterprise/keine-journaleintraege-mehr-nach-aenderung-des-benutzernamens