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Note on using Microsoft Windows client operating systems for estos server software
… Server services (e.g. UCServer, MetaDirectory) are not supported on Microsoft client operating systems. In addition, the number of connections to a client …
https://support.estos.de/en/legal/estos-richtlinie-fuer-die-unterstuetzung-von-drittanbieterprodukten-interoperabilitaetsangaben/hinweis-zur-verwendung-von-microsoft-windows-client-betriebssystemen-fuer-estos-server-software
Increase the number of WebRTCTrace files
… July 2021 If logging in ProCall Enterprise client is enabled on the Debug level Debug (all), the logs of the integrated WebRTC stack are also written. These …
https://support.estos.de/en/procall-enterprise/analyse-des-softphone-verhaltens/anzahl-der-webrtctrace-dateien-erhoehen
Audio gaps with increasing call duration – switch UC media server jitter buffer operating mode
… October 2021 With estos ProCall Enterprise version 7.3.1.5076, the operating mode of the RTPEndpoint and WebRTCndpoint side has been made configurable. …
https://support.estos.de/en/procall-enterprise/audioluecken-bei-zunehmender-gespraechsdauer-uc-media-server-jitterbuffer-betriebsmodus-umstellen
Best practice: Administrative specification of content for monitor and favorites in ProCall Enterprise
… April 2022. Valid for ProCall Enterprise 6.x and 7.x ProCall Enterprise allows administrators to centrally configure, distribute and roll out content such as …
https://support.estos.de/en/procall-enterprise/best-practice-administrative-vorgabe-von-inhalten-fuer-monitor-und-favoriten-in-procall-enterprise
Android call window vs. ProCall Mobile in-app call window
… March 2022 Use case: Softphone calls Function ProCall in app call window Android call window Call account disabled Call account activated Forwarding (Blind …
https://support.estos.de/en/procall-enterprise/procall-mobile-die-mobile-apps/android-gespraechsfenster-vs-procall-mobile-in-app-gespraechsfenster
Poor call quality, echo, the other party is too quiet on Android devices.
… January 2022. Concerning ProCall 7 Enterprise before Version 7.3.20 Observation On some Android devices, phone calls via softphone are played very quietly, the …
https://support.estos.de/en/procall-enterprise/procall-mobile-die-mobile-apps/schlechte-gespraechsqualitaet-echo-gegenueber-zu-leise-auf-android-geraeten
No dialing signal/busy tone for softphone for Windows
… July 2021 Observation When using Softphone with ProCall for Windows, no tones are heard. For example, no dial tone or busy signal is heard from the user during …
https://support.estos.de/en/procall-enterprise/analyse-des-softphone-verhaltens/kein-freizeichen-besetztton-fuer-softphone-am-procall-fuer-windows
STUN/TURN server: Requirements and commissioning
… July 2022 Introduction Direct audio/video communication has become an important part of modern collaboration. In order to be able to implement this efficiently …
https://support.estos.de/en/procall-enterprise/stun-turn-server-voraussetzungen-und-inbetriebnahme
Expand call window – installation directories for XSLT files
… July 2020 Different XSLT files are used to extend the call window in ProCall Client for Windows. Please also note the possibility to use the Webeditor für …
https://support.estos.de/en/procall-enterprise/gespraechsfenster-erweitern-installationsverzeichnisse-fuer-xslt-dateien
ProCall Enterprise %APPDATA% directory structure
… October 2020 Store files Files in the %APPDATA% directory are not overwritten during update/upgrade. The %APPDATA% directory structure is formed from vendor, …
https://support.estos.de/en/procall-enterprise/gespraechsfenster-erweitern-installationsverzeichnisse-fuer-xslt-dateien/procall-enterprise-appdata-verzeichnisstruktur