ProCall in Citrix environments - Citrix Virtual Apps (XenApp/XenDesktop)

Introduction

ProCall 8 is released for use under Citrix XenApp/XenDesktop Version 7 (https://docs.citrix.com/de-de/xenapp-and-xendesktop/) after the following requirements have been met and ensured.

Requirements

The general requirements for the installation and setup of ProCall: Information about the installation and setup of ProCall Enterprise

Softphones or audio/video communication

When using the softphone or audio/video communication, make sure that reliable data transmission of the media streams can be established safely.

A check of the audio transmission can be done using the following articles:

• Important information about the ProCall Enterprise installation for Citrix and Terminal Server environments
• Things to know about headset support in Citrix environments
• Optimize ProCall Enterprise real-time communications in the Citrix environment
• Checking the recording/playback of audio devices
• Analysis of softphone behavior

The estos guidelines for the support of third-party products apply.

Further information

Remote Desktop Mode for ProCall clients