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Enable/disable data saving mode
… February 2021 With ProCall Meetings you have the possibility to activate the data saving mode for your participation in a meeting. Data saving mode – what is …
https://support.estos.de/en/procall-meetings/quick-start-an-einem-online-meeting-ueber-procall-meetings-teilnehmen/datensparmodus-aktivieren-deaktivieren
LiveChat
… The detailed documentation for LiveChat is currently available at https://livechat-doc.estos.de/ https://livechat-doc.estos.de/ (only in German) The detailed …
https://support.estos.de/en/livechat
LiveChat 2005 system requirements
… September 2020 Server UCServer in Version 7 UCServer published for external access Recommended: via UCConnect (ProCall Web Communication Services) Hardware …
https://support.estos.de/en/livechat/livechat-2005-systemvoraussetzungen
Hardware recommendations for system expansion LiveChat 2005
… September 2020 In order to install the estos UCServer as the basic building block for LiveChat, a Microsoft Windows host with the following hardware and system …
https://support.estos.de/en/livechat/livechat-2005-systemvoraussetzungen/hardware-empfehlungen-fuer-systemausbau-livechat-2005
ECSTA for Avaya IP Office cannot log in to Avaya IP Office
… August 2020 Login failed error message In the connection settings of the ECSTA driver the following error message appears when clicking on "Check connection": …
https://support.estos.de/en/ecsta/ecsta-for-avaya-ip-office-kann-sich-nicht-an-der-avaya-ip-office-anmelden
Creating a debug log for ProCall One R2
… This article explains how to create a debug log for ProCall One R2 and make it available for analysis. Log files can only be examined if meaningful anchor …
https://support.estos.de/en/procall-one/erzeugen-eines-debug-logs-von-procall-one-r2
LiveChat – installation guide for a standard installation
… LiveChat 2.0/2019.x/2020.x Standard installation This installation guide gives a step-by-step description of a simple standard installation with the most …
https://support.estos.de/en/livechat/livechat-installationsleitfaden-fuer-eine-standardinstallation
Error analysis: Create log file for LiveChat
… To create a meaningful log file: UCServer Administration Menu item General/Events Set the log level under General/Events. For LiveChat clients, the …
https://support.estos.de/en/livechat/fehleranalyse-logfile-erzeugen-fuer-livechat
Best practice: ixi-UMS 7 Business upgrade – process for major release changes from version 6.x to 7.x
… April 2021. From ixi-UMS 7 Business Release 7.01.0.23 Update – within a major release ixi-UMS Business can be updated within a major release version (e.g. from …
https://support.estos.de/en/ixi-ums/best-practice-ixi-ums-7-business-upgrade-verfahren-bei-major-release-wechsel-von-6-x-auf-7-x
ECSTA 6 system requirements
… October 2023 Operating systems Windows: Server/Services Server operating systems End of support Microsoft Windows Server® 2022 13.10.2031 Microsoft Windows …
https://support.estos.de/en/ecsta/ecsta-6-systemvoraussetzungen