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PBX-specific configuration: Setting up softphone functions (SIP) for bintec elmeg be.IP plus – connection instructions
… February 2020 These instructions describe how to configure softphone functions (SIP) for ProCall Enterprise in connection with a bintec elmeg be.IP plus …
https://support.estos.de/en/procall-enterprise/interoperabilitaet/telefonanlagen-pbx/anschalthinweise-fuer-telefonanlagen/telefonanlagen-spezifische-konfiguration-softphone-funktionen-sip-fuer-bintec-elmeg-be-ip-plus-einrichten-anschalthinweise
Changing the language of the ProCall client on a terminal server
… This article explains how to change the ProCall client language even on a terminal server. In the current version ProCall 6 Enterprise we recommend managing the …
https://support.estos.de/en/procall-enterprise/sprache-des-procall-clients-auf-einem-terminal-server-aendern
Display custom tabs via Microsoft Edge (Chromium)
… June 2021 Version info: ProCall Enterprise from V 7.2x. Description The Custom Tabs of the ProCall Client for Windows now supports the Chromium-based WebView2 …
https://support.estos.de/en/procall-enterprise/custom-tabs-ueber-microsoft-edge-chromium-darstellen
Automatic redial on the ProCall client does not work
… August 2021 Observation Automatic redialing …
https://support.estos.de/en/procall-enterprise/automatische-wahlwiederholung-am-procall-client-funktioniert-nicht
Notes on the STUN/TURN server deployment
… July 2021 Fundamentals These notes are to be understood as a supplement to our online help and our best practice documents 'STUN/TURN Topologies' and 'Setting …
https://support.estos.de/en/procall-enterprise/hinweise-zum-stun-turn-server-einsatz
Create a full memory dump on the UCServer
… April 2021 This article explains how to set a so-called full memory dump on the UCServer and make it available for analysis. Please use these settings only if …
https://support.estos.de/en/procall-enterprise/erzeugen-eines-full-memory-dump-am-ucserver
Create a debug log of the remote TSP
… July 2022 This article explains how to create a so-called debug log of the remote TAPI driver and how to provide this for analysis. Procedure Control Panel – …
https://support.estos.de/en/procall-enterprise/erzeugen-eines-debug-logs-des-remote-tsp
Workaround ProCall client for macOS and Microsoft Outlook as data source
… Currently, ProCall Enterprise Client for macOS does not offer the possibility to use Microsoft Outlook as a data source. Integrate account directly in the …
https://support.estos.de/en/procall-enterprise/workaround-procall-client-fuer-macos-und-microsoft-outlook-als-datenquelle
Phone numbers in Microsoft Outlook 2016 cannot be dialed by clicking
… March 2021 We have no knowledge of when Outlook offers a clickable phone number. We have no programming influence on this. Unfortunately, we also learned that …
https://support.estos.de/en/procall-enterprise/waehlen-aus-microsoft-outlook/telefonnummern-in-microsoft-outlook-2016-lassen-sich-nicht-durch-anklicken-anwaehlen
Best practice: Administrative specification of data sources and search nodes
… Update status January 2024 Product relevance estos ProCall 8 Enterprise estos ProCall 7 Enterprise ProCall Enterprise enables the setting and configuration of …
https://support.estos.de/en/procall-enterprise/best-practice-administrative-vorgabe-von-datenquellen-und-suchknoten