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Suchergebnisse aus der estos Knowledge-Base:
Advanced settings
… May 2025 Music on hold The term "music on hold" is generally used within the telephone system for the acoustic output that is played when a call is put on hold. …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/erweiterte-einstellungen
Server
… May 2025 Log file In this tab, you can view the various log files of the telephone system and configure the logging level of the log files. In the Log file …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/server
Analysis
… May 2025 Various types of analyses can be carried out in this menu, based on users, groups, various time settings, etc. Export line utilisation data In this …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/auswertung
Groups
… May 2025 The groups are used in the voice services to logically summarise several users and make them accessible under the same telephone number, for example. …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/gruppen
General information on administration
… May 2025 The basic configuration of the voice services, e.g. creating groups and users, assigning phone numbers and end devices as well as other basic settings …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/allgemeines-zur-administration
Setting up call queue in the ProCall Voice Services
… March 2024 from ProCall Voice Services Version 2403.0 By default, ProCall Voice Services support the creation and configuration of hunt groups/call groups to …
https://support.estos.de/en/procall-voice-services/warteschleife-in-den-procall-voice-services-einrichten
Phones
… May 2025 Voice Services The end devices are provisioned via the UCServer administration. As soon as the setup has been successfully completed, the end devices …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/telefone
ProCall 8 Enterprise Release Notes 8.7 Feature Update
… Release date Type Feature Update Version 8.7.0 Security advice - Not yet the latest version? Download Windows components → …
https://support.estos.de/en/release-notes/procall-8-enterprise-release-notes/procall-8-enterprise-release-notes-8-7-feature-update
Annex
… May 2025 Keyboard shortcuts on the phone The following key combinations can be used on telephones that have been auto-provisioned via STARFACE to control …
https://support.estos.de/en/procall-voice-services/procall-voice-services-verwalten-web-admin/anhang
ProCall 8 Enterprise Release Notes 8.6 Feature Update
… Release date Type Feature Update Version 8.6 Security advice - Highlights New functions and improvements in the ProCall app for web (preview) Accessible …
https://support.estos.de/en/release-notes/procall-8-enterprise-release-notes/procall-8-enterprise-release-notes-8-6-feature-update