Update status | March 2024 |
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Product relevance | estos ProCall 8 Enterprise estos ProCall 7 Enterprise |
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In a chat you can use the following communication options:
- TextChat
- AudioChat
- VideoChat
- GroupChat
- Give or request screen sharing
Which communication actions are available to you depends, among other things, on the ProCall version, technical equipment and permissions granted.
You can start a chat either via the context menu or the quick launch bar.
During the chat you can:
- Share your screen (desktop sharing) and additionally allow control.
If you use multiple screens, you can define here which screen you want to share.
- Request view and control for your conversation partner's screen.
- Share content (send files)
- Use Emojis
![Chat in ProCall - image shows a selection of emoijis](https://wiki.estos.de/download/thumbnails/148407074/image2020-4-3_15-18-5.png?version=1&modificationDate=1585919885915&api=v2)
- Show Reactions
![From ProCall 8.4 Reactions - Express emotions with emojis like Applause, Thanks, Thumbs up](https://wiki.estos.de/download/thumbnails/267681910/image-2024-4-3_9-49-3.png?version=1&modificationDate=1712130544033&api=v2)
TextChat
You can easily write messages to contacts in real-time and also use emojis/smileys and send files.
Example of a TextChat and content sharing in ProCall
![](/files/en/267681910/307396649/1/1602493560198/image2020-10-12_9-5-58.png)
Checkmarks behind your messages show the delivery status of your messages with time. ![](/files/en/267681910/294453405/1/1600265314928/image2020-9-16_14-8-34.png)
Audio/Video communication
After you have configured your devices for audio/video communication in ProCall, you can immediately establish an audio/video chat with another contact.
During the conversation, you can deactivate the A/V devices or end the call. You can see the duration of the connection
and the connection quality. ![](/files/en/267681910/267681958/1/1594828716486/image2020-6-24_16-18-22.png)
Example of a VideoChat with TextChat and the possibility of screen sharing in ProCall
![](/files/en/267681910/307396647/1/1602493461017/image2020-10-12_9-3-9.png)
Screen sharing
You can share your own screen with the person you are talking to or request a screen share from them.
In screen sharing, you can also "Allow control", so that your call partner can take control of your screen contents.
![](/files/en/267681910/899809395/1/1710843056597/image-2024-3-19_11-10-56.png)
If you use multiple screens, you can select which screen you want to share. ![](/files/en/267681910/306512245/1/1602258697822/image2020-10-9_15-51-37.png)
Federation
Not all presence information and communication actions are available for contacts who are connected to your company via federation, for example.
Chat in ProCall 8 Enterprise