State of knowledge

February 2024

Error handling

The Microsoft Teams client offers only a few options for error handling in this regard. The requirements listed above must be met and verified outside of the team client in the browser.

In the Teams client, you also have the option of using the "Pop-out app" button to open a separate window with the app. 

It is possible to open a browser console via the "DevTools". Here you can also see indications of misconfiguration.

Further information

Login to ProCall app for Microsoft Teams fails

ProCall app for Microsoft Teams is not displayed correctly

The estos guidelines for the support of third-party products – interoperability information applies.

Teams is one of the trademarks owned by Microsoft Corporation and its affiliated companies.