State of knowledge

March 2024


In my Microsoft Teams client the ProCall app for Microsoft Teams is integrated and can be selected in the Apps .

The ProCall app is now displayed in the Microsoft Teams window, but the content is not loaded.

Example screenshot: ProCall app for Microsoft Teams - content empty - app is not displayed


The ProCall app for Microsoft Teams is a website embedded in Teams.

Website accessible?

The first thing to check is whether this page is accessible from the client.
Open a current browser and try to open the page

Firewall and proxy settings?

If the website cannot be displayed, the firewall and proxy settings of the system should be checked.
The information from the console of the browser via the "F12" key can be helpful here.

Microsoft Teams is a trademark of the Microsoft group of companies.