ProCall Enterprise: Supported third-party products
July 2024
Versions: ProCall 8 Enterprisse, ProCall 7 Enterprise
Telephone systems/PBX
Supported SIP telephone systems for softphone (SIP)
Supported telephone systems for estos ProCall
Busylight
not for Terminal Server environments
Product | Reference |
---|---|
Plenom BusyLight UC Alpha/Omega | http://www.plenom.com/products/kuando-busylight-uc-for-skype4b-lync-cisco-jabber-more/ |
Plenom Busylight Alpha Model 2/Busylight Omega Model 2 | https://www.plenom.com/products/ |
requires ProCall Enterprise at least 7.3.3
Industry software
Product | Reference |
---|---|
DATEV pro Arbeitsplatz | with DATEV Telefonie Basis |
Unified messaging systems
Software | Version |
---|---|
estos ixi-UMS Business/Enterprise | 7 and 6 |
Ferrari electronic OfficeMaster | 5.0 |
TeleSys TS Unified | 4 |
Groupware systems
Software | End date for support |
---|---|
Microsoft Office 365 | This product is subject to the Modern Life Cycle Policy (https://support.microsoft.com/help/30881/modern-lifecycle-policy) from Microsoft |
Microsoft Teams | Microsoft Teams follows the Modern lifecycle policy |
G Suite Basic/Business/Enterprise (formerly Google Apps for Work) | The G Suite (Online) agreement applies (https://www.google.com/apps/intl/en/terms/premier_terms.html) |
HCL Notes (formerly IBM Notes) 9-12 | Date is not fixed |
Microsoft Exchange Server 2019 EWS Exchange Web Services: TLS 1.2 | 9/1/2024-14/10/2025 |
Microsoft Exchange Server 2016 | 14/10/2025 |
Microsoft Office 2019 | 14/10/2025 |
Microsoft Office 2016 Click-to-Run | 14/10/2025 |
Please note further details: Dialing from Microsoft Outlook Contacts
Integration with audio/video devices
USB headsets, Bluetooth headsets, DECT headsets, conference systems, headphones/microphones
(for call control)
Device type | Requirement | ProCall Enterprise version |
---|---|---|
Jabra Pro™ 9460 EMEA | Tested with Jabra Direct 3.12.1955 | 8.x, 7.x |
Jabra Engage™ 40 | n.a. | from 8.5 |
Jabra Engage™ 55 | n.a. | from 8.5 |
Jabra Engage™ 75 | n.a | from 7.3 |
Tested with Jabra Direct 3.12.1955 | 8.x, 7.x | |
Jabra Evolve2™ 55 | n.a. | from 8.5 |
Jabra Evolve2™ 65 | n.a | from 7.3 |
Jabra Evolve2 Buds | n.a. | from 8.5 |
Jabra™ BIZ 2300 | n.a. | from 8.5 |
Jabra™ BIZ 2400 II Mono USB | Tested with Jabra Direct 3.12.1955 | 8.x, 7.x |
Jabra™ SPEAK 510 UC | Tested with Jabra Direct 3.12.1955 | 8.x, 7.x |
Jabra™ SPEAK 710/810 | n.a. | 8.x, 7.x |
Logitech USB Headset H570e Stereo | n. a. | 8.x, 7.x |
Logitech USB Headset H650e Mono | n. a. | 8.x, 7.x |
Logitech USB Headset H650e Stereo | n. a. | 8.x, 7.x |
Logitech USB DECT Headset H820e Mono | n. a. | 8.x, 7.x |
Logitech USB DECT Headset H820e Stereo | n. a. | 8.x, 7.x |
Logitech USB Camera BCC950 | n. a. | 8.x, 7.x |
Logitech USB B530 | n. a. | 8.x, 7.x |
Logitech ConferenceCam CC3000e | n. a. | 8.x, 7.x |
Logitech Speakerphone P710e | n. a. | 8.x, 7.x |
Poly/Plantronics Voyager Focus UC (BT600) | Tested with Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Voyager 5200 UC (BT600) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Savi 7xx | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Savi 4xx (D100) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics C720 (USB only) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics C720-M (USB only, Microsoft certified) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Blackwire C720 (USB & Bluetooth) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Voyager Legend UC (BT300) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics (Blackwire) C320 | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics (Blackwire) C325 | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics (Blackwire) C520 | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics (Blackwire) C520-M | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/PlantronicsCalisto 620 (BT300C) | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics Encore Pro HW301N/A-DA45/A | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Plantronics CS50/CS60 USB DECT Headset | Plantronics Hub Version 3.8.2 | 8.x, 7.x |
Poly/Polycom Speakerphone CX100 | n. a. | 8.x, 7.x |
EPOS (formerly Sennheiser) Circle SC 260 USB CTRL | n. a. | 8.x, 7.x |
EPOS (formerly Sennheiser) Century SC 630 USB CTRL | n. a. | 8.x, 7.x |
EPOS (formerly Sennheiser) DW Office | n. a. | 8.x, 7.x |
EPOS (formerly Sennheiser) DW Pro 1 | n. a. | 8.x, 7.x |
EPOS (formerly Sennheiser) Presence UC | n. a. | 8.x, 7.x |
Yealink UH34 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink UH36 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink UH38 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink WH62 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink WH63 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink WH64 Dual UC | from 8.5 | |
Yealink WH66 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink WH67 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated Important installation note from version 7.4.1 to version 8.3.2 | from 7.4 |
Yealink BH70 Dual UC | from 8.5 | |
Yealink BH70 in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 |
Yealink BH72 Lite UC | from 8.5 | |
Yealink BH72 Lite in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 |
Yealink BH76 in conjunction with Bluetooth dongle Yealink BT51 | Yealink USB SDK for Windows (libyealinkusbsdk.dll) integrated | from 8.3.3 |
Yealink BH76 Teams | from 8.5 |
STUN/TURN services (online service provider)
Provider | Reference |
---|---|
Twilio | |
Xirsys | |
bit6 |
Alternative for easier commissioning
STUN/TURN Server
Custom TURN server e.g. https://github.com/coturn/coturn
STUN/TURN server: Requirements and commissioning
Alternative for easier commissioning
The estos conditions for the support of third-party products apply.