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Changing the language of the ProCall client on a terminal server
… This article explains how to change the ProCall client language even on a terminal server. In the current version ProCall 6 Enterprise we recommend managing the …
https://support.estos.de/en/procall-enterprise/sprache-des-procall-clients-auf-einem-terminal-server-aendern
Display custom tabs via Microsoft Edge (Chromium)
… June 2021 Version info: ProCall Enterprise from V 7.2x. Description The Custom Tabs of the ProCall Client for Windows now supports the Chromium-based WebView2 …
https://support.estos.de/en/procall-enterprise/custom-tabs-ueber-microsoft-edge-chromium-darstellen
Workaround ProCall client for macOS and Microsoft Outlook as data source
… Currently, ProCall Enterprise Client for macOS does not offer the possibility to use Microsoft Outlook as a data source. Integrate account directly in the …
https://support.estos.de/en/procall-enterprise/workaround-procall-client-fuer-macos-und-microsoft-outlook-als-datenquelle
Phone numbers in Microsoft Outlook 2016 cannot be dialed by clicking
… March 2021 We have no knowledge of when Outlook offers a clickable phone number. We have no programming influence on this. Unfortunately, we also learned that …
https://support.estos.de/en/procall-enterprise/waehlen-aus-microsoft-outlook/telefonnummern-in-microsoft-outlook-2016-lassen-sich-nicht-durch-anklicken-anwaehlen
Best practice: Administrative specification of data sources and search nodes
… Update status January 2024 Product relevance estos ProCall 8 Enterprise estos ProCall 7 Enterprise ProCall Enterprise enables the setting and configuration of …
https://support.estos.de/en/procall-enterprise/best-practice-administrative-vorgabe-von-datenquellen-und-suchknoten
Administratively define actions for certain events
… May 2020. ProCall 7 Enterprise ProCall allows you to perform a variety of actions when a specific event occurs (e.g. incoming call). Prepare actions on the …
https://support.estos.de/en/procall-enterprise/aktionen-fuer-bestimmte-ereignisse-administrativ-vorgeben
Configuration of call recording in ProCall
… August 2020 No call recording for audio/video chat or softphone in ProCall Call recording between ProCall subscribers, which are not conducted via the PBX, is …
https://support.estos.de/en/procall-enterprise/konfiguration-der-anrufaufzeichnung-in-procall
Connection of Das Telefonbuch des TVG Verlages to ProCall and MetaDirectory
… This article explains how to connect TVG Verlag's Das Telefonbuch Deutschland as a phone book data source to ProCall and MetaDirectory. Local network …
https://support.estos.de/en/procall-enterprise/anbindung-von-das-telefonbuch-des-tvg-verlages-an-procall-und-metadirectory
Enable TLS encryption in IIS
… This article explains how to set or improve the encryption between the web client and the Internet Information Server (IIS). In the default settings, depending …
https://support.estos.de/en/procall-enterprise/tls-verschluesselung-im-iis-aktivieren
Start ProCall only with active UCServer user account
… This article explains how to make ProCall Client startup dependent on an activated UCServer user account. In case ProCall should not be made available to all …
https://support.estos.de/en/procall-enterprise/procall-nur-mit-aktivem-ucserver-benutzerkonto-starten