Administratively define actions for certain events
May 2020. ProCall 7 Enterprise
ProCall allows you to perform a variety of actions when a specific event occurs (e.g. incoming call).
Prepare actions on the client
You can prepare the actions on a ProCall Client for Windows. When the client is closed, the settings are saved in the directory "%APPDATA%\estos\ProCall 7" in the file "actions.xml.
You can create a new XML file "predefinedActions.xml (same format as actions.xml) in the AppData/Roaming directory on the client PC.
The user actions defined there are then visible to the user, but cannot be edited. However, the user can still configure his own actions.
Default via registry key
Alternatively, you can create a "PredefinedActions" registry key in the Windows registry database Hive CtiMain and set it to an (absolute) path from which this file should be loaded (e.g. via network share).
Specification via XML file in Extended profiles on server (from PCE7)
Example screenshot Advanced Profiles – Default Actions
To load the actions before logging on to the server, the client must be started for the second time.
Default via ADM(X) Group Policy templates (from PCE7)
Example screenshot Administrative templates – Default actions