Useful information
Quality of Service (QoS) for ProCall Enterprise
Useful information
Migration paths for ProCall Enterprise
Useful information
Microsoft Active Directory Integration: Set up write access with dedicated users
Useful information
Tool for checking TAPI lines and TSP
In practice
Analysis of the softphone behavior: No dial tone/busy tone
In practice
UCServer service does not start
In practice
ECSTA for SIP Phones: Number signaling with leading hash #
Tutorial
Quick Start Guide for users: ProCall Client for Windows
Products
ProCall 7 Enterprise SR1 available
Products
Overview of product lifecycle of estos products
Useful information
Hardware recommendations for ProCall Enterprise
Useful information
Product change for settings with Microsoft Internet Explorer
Useful information
Set up ProCall Enterprise for a home office (VPN) and mobile access
Useful information
Use in hosting scenarios: Automated configuration of UCServer update service
In practice
Best Practice: Use replicated Active Directory servers and DNS round-robin to connect ProCall Enterprise and MetaDirectory
Security advice
Update of ProCall Enterprise versions 6 and 7 recommended
Events
Migration of Microsoft for EWS Exchange Web Services on 13 October 2020
Useful information
Support of headsets in Citrix environments
In practice
Guide to the analysis of softphone behavior
In practice
Guide to upgrade to ProCall 7 Enterprise
Interoperability
Current ProCall 7 Enterprise system requirements