Status

March 2022, ProCall 7 Enterprise

How to "Hold a call" using ProCall mobile app in ProCall Enterprise depends on which call window is activated: Android call window or ProCall Mobile in-app call window.

Android call window

You can easily activate the function "Hold call" by using  and retrieve the call from hold by using .

In-app call window

You can easily activate the function "Hold call" by using pause.png and retrieve the call from hold by using Play.png.

Function availability

The availability of the function depends on the Android version, system environment, configuration and the supported features of the telephone system.
In ProCall Enterprise the function using Android ConnectionService is released from version 7.0.12 of the mobile app and from version 7.0.1 of ProCall 7 Enterprise.
For the in-app call window, the function is released from ProCall 7 Enterprise SR4.