It is now possible to search for keywords via regular expressions in the text chat of the ProCall client for Windows and display them as a link. For example, you can display ABC-1234 as a link and link to the address, .
Find and process Jira tickets.
[HKEY_CURRENT_USER\SOFTWARE\ESTOS\UCServer4\CtiMain] "ConversationMessageWindowCustomLinkRegExp0"="(http(s)://jira.server.de/browse/|)([A-Za-z][A-Za-z]+-[0-9]+)" "ConversationMessageWindowCustomLinkURL0"="https://jira.server.de/browse/<EXPMATCH3>" "ConversationMessageWindowCustomLinkTitle0"="JIRA-Ticket <EXPMATCH3> öffnen"
- The registry key must be added to the Windows client.
- Basically, all identifiers are found that start with two letters (lower or upper case), followed by a "-" and at least one digit.
- The server portion is optional.
Of course, you can adapt the example to the conditions of your systems.