Update status
March 2025
Product relevanceestos ProCall 8 Enterprise Client for Windows

If a Busylight is connected via USB, it is automatically recognised by estos ProCall Enterprise Client and used to display the presence colours. If this does not work, a Busylight that has not been tested and approved by estos is probably being used.

Supported Busylight variants

A list of approved Busylight products can be found in the article ProCall Enterprise: Supported third-party products.

A loudspeaker function on Busylights is not supported.

Please note that Busylights are not supported:

  • in a terminal server environment / VDI

    For the use of a Busylight in conjunction with ProCall Enterprise Client for Windows in a terminal server environment / VDI, we recommend the operating mode of the Remote Desktop Mode for ProCall Clients.
  • in conjunction with estos ProCall Enterprise Client for macOS
  • in conjunction with estos ProCall App for Web

Presence signalling

The following signalisations are supported:

ProCall Enterprise Client presence statusBusylight color

image-2025-3-12_14-16-44.pngfree / available / present

green

image-2025-3-12_14-17-13.png busy / on schedule

red

image-2025-3-12_14-18-28.png absent

yellow

image-2025-3-12_14-17-58.pnginactive

green / yellow (pulsating)

image-2025-3-12_14-17-35.png do not disturb

red / white (pulsating)
Incoming callred / black (flashing)
Telephone callred / black (pulsating)

Eine Änderung der vorgegebenen Busylight-Farben ist nicht möglich.

Further information