ProCall 8 - Release Notes 8.9

Release date	29.10.2025
Type	Feature Update
Version	8.9.0.10946
Security advice	-

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Update-Hinweis

When carrying out the update, please follow the Explanations for the update within a product version.

Welcome to ProCall 8 Enterprise 8.9 - Feature Update 2510

With the latest update for ProCall 8, you now have more flexibility and convenience in your daily communication. The new presence status "Appear as offline" gives full control over visibility, while ProCall Web (Preview) scores with additional functions and optimised operation. Improvements to the hunt group function for softphones in UCServer strengthen team telephony, and the new time-controlled call forwarding automatically forwards unanswered calls after a freely selectable period of time. In addition, a refined behaviour of the SIP line groups for logged-off clients and in do not disturb status ensures even smarter call control.

New features

New presence status "Appear as offline"

ProCall now offers the option of setting your presence status so that it is not recognisable to others.
Others will then not be able to see whether a user is logged in, busy or on a call.

ProCall offers the presence status "Appear as offline" function for this purpose.

This status ensures that although you can be logged in and active, your presence status is permanently displayed to other users as "Offline" until you change/reset the status again.

Appear as offline - Hide your presence status for others

New functions and improvements for ProCall Web (Preview)

New continuous delivery process:
No more waiting until the end of the month for new features and bug fixes.
Instead, you receive continuous, small updates - directly after completion:
- Bugs are often fixed within a few hours.
- We receive feedback on new features much more quickly.
- Each update remains compact and therefore less risky.
This increases the security and stability of ProCall Web.

Further improvements:
As usual, all other improvements can be found in the ProCall Web (Preview) release notes.

Improvement and expansion of the collection group function for softphones in UCServer

The collective groups can now be used as an "agent group". Members of the group who use a softphone can log in and out of the group.

Depending on the status, incoming calls to the group are then delivered to the user or not.
Other group members with a softphone can see the status of the members in the favourites and in the monitor.

The status of the members is displayed in the UCServer administration:
"Logged in", "Logged out", "Logged in, but all ProCall clients terminated", "Logged out and all ProCall clients terminated".

Time-controlled call forwarding for softphone for ProCall Desktop for Windows

For softphones, call forwarding can be set for unanswered calls (internal, external and general) after a selectable period of time (5 to 120 seconds). This allows calls to be forwarded automatically after the defined time has elapsed, for example. The new call forwarding can be set on ProCall Desktop for Windows as an option in the line menu. Call forwarding is carried out by the UCServer (i.e. not by the telephone system) on the SIP interface.

SIP line group: differentiated behaviour for logged off clients or DND

In the properties of the line group, the signalling behaviour can now be set separately when the ProCall client is logged off and when DND do not disturb is set.

Support for Microsoft Exchange Server SE

ProCall 8 Enterprise now supports the Microsoft Exchange Server Subscription Edition (SE).

You can find the updated overview of supported third-party products here:

ProCall Enterprise: Unterstützte Drittprodukte

Improvements and bug fixes

General

In the UCConnect portal, ProCall 8, Voice Services and ProCall NEX licences now show how many users have been activated in UCServer and are therefore using a licence.

ProCall (Core) 8.9.0.10946

An authentication problem in connection with the Mitel MiVoice Border Gateway (MBG) has been fixed:
If the Border Gateway or the PBX offered multiple "qop" (Quality of Protection) options, the response was incorrect and the SIP registration did not work.
The "special authorisations" could not be set in the Active Directory extension for groups. The problem has been fixed.
When assigning a line to a computer object, a message was incorrectly displayed. The problem has been fixed.
Occasionally, lines were not fully initiated and were therefore not visible on the ProCall Client. The problem has been fixed.

ProCall Desktop for Windows

If a proxy is entered at the Microsoft Windows workstation, this is automatically used by ProCall Desktop for the connection to UCConnect.
The behaviour for the option "Presence status Do not disturb controls call protection" and "Call protection controls presence status Do not disturb" has been revised and improved in connection with Microsoft Teams.