estos Tech Essentials September 2024
With the estos tech essentials, we have summarized current essentials around technology and support from our portal support.estos.de.
USEFUL INFORMATION
Administratively specify search parameters and search results in ProCall Enterprise
PROCALL ENTERPRISE CLIENT FOR WINDOWS ADMINISTRATION CONFIGURATION SEARCH
ProCall Enterprise offers the option of centrally defining the search parameters, their sequence and the display of the search result.
The settings are either saved via.xml or can be specified centrally via Group Policy. Depending on the variant selected, users can make changes to the settings themselves.
You can find more information in our updated article:
IN PRACTICE
Chat app in the ProCall Client main window: Provide troubleshooting and log files
PROCALL ENTERPRISE CLIENT FOR WINDOWS TROUBLESHOOTING CHAT
Since thechat appin theProCall Client main window is based on web technologies not all processes arelogged in ProCall Client debug logs ( C:\Users\<username>\AppData\Local\estos\ProCall 8\logs).
For certainobservations, such as"There is no connection to the server, connection is being established... " , output from theweb development tools (DevTools) integrated in the browser is therefore also necessary. which must also be made available forerror analysis.
You can find more information on the procedure in our article:
PRODUCTS
New releases at estos - recently released
PROCALL DATACENTER PROCALL ENTERPRISE RELEASES MAINTENANCE
- ProCall DataCenter wurde mit Version 2406.0 am als Feature Update freigegeben.
ProCall DataCenter Release Notes 2406.0 Feature Update - ProCall 8 Enterprise wurde mit Version 8.5.3 am als Quality Update freigegeben.
ProCall 8 Enterprise Release Notes 8.5.3 Quality Update
Yo can find an overview of our Release Notes here...
DATES
17. September 2024 Tech Essentials LIVE - DATEV ASP with ProCall Voice Services and ProCall 8 Enterprise
PROCALL ENTERPRISE TECH ESSENTIALS LIVE PARTNER WEBINAR TECHNICAL ADMINISTRATION
| Tech Essentials LIVE September 2024 |
Tuesday, September 17, 2024 - 11.00 a.m. | |
DATEV ASP with ProCall Voice Services and ProCall 8 Enterprise
| |
Submit questions or topic suggestions for Tech Essentials LIVE to the speakers: techessentials@estos.de
YOUR CONTRIBUTION
Do you have a contribution or suggestions for the next tech essentials? Then write to techessentials@estos.de
NEWSLETTER
With the estos Tech Essentials we inform about current topics from technology and support at estos.
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At support.estos.de you will find technical information and helpful articles on installation, commissioning, operation, maintenance, troubleshooting, tutorials, interesting facts about estos software and products in the various system environments. The articles are subject to constant revision and updates.