State of knowledge

September 2025

Preview! 

The software is available as a preview version . There are still limitations in terms of functionality and quality. We are continuously working on further development.
The information provided here is still preliminary and is constantly being added to. 

Get to know the new ProCall App for Web now!

With the ProCall App for Web, you are no longer tied to a specific operating system - use ProCall directly in your browser or install the Progressive Web App (PWA) on your computer.


Preparations/commissioning

System requirements

>> System requirements

How do I set up the ProCall App for Web?

>> Notes on commissioning

>> ProCall Web - Login options (use UCConnect or Webservices URL)

ProCall App for Web (Preview)

The ProCall app for web is currently available as a preview version .

Feedback: 

We look forward to receiving your feedback and other suggestions or ideas for improvement, which you can send to us directly from the ProCall app for web. Simply use the button in the ProCall app for Web:

ProCall App für Web (Preview) - give feedback via the red button in the app

If you encounter errors when using the ProCall App for Web or need assistance, we are here to help. Please let us know about any problems (if possible with detailed descriptions, screenshots, version numbers and log files) in the estos Support Portal with. Please enter the entry "ProCall App for Web (Preview)" in the "Product" field".

During the preview phase, the app is regularly updated in order to make continuous improvements based on user feedback.

>> Release Notes

Supported functions

Functions and use cases supported to date

  • The ProCall App for Web has not yet reached its final state and we are constantly making further improvements.

  • Compared to the client for Windows, the ProCall App for Web still offers a reduced range of functions.

>> Range of functions and limitations

Questions about use/FAQ

Here we have compiled some questions and answers about using the ProCall App for Web 
like for example: 

  • Can I use ProCall client for Windows and ProCall App for Web at the same time?
  • I do not receive any notifications for incoming calls. What can I do?
  • Configuring audio devices / setting the microphone and speakers
    I can't hear anything in softphone calls or audio/video chats. What can I do?
  • Determine version number and provide log files

>> FAQ