ProCall Analytics 3 known problems and limitations
State of knowledge
June 17, 2025
Unfortunately, we cannot give any dates on which the topics mentioned here will be corrected or changed. However, we will mark topics that are already in progress or indicate the version in which a correction or change has been made.
If the following known problems and limitations could lead to a high level of customer dissatisfaction or loss of reputation for one of your customers and no solution or agreement on further steps could be reached despite serious efforts, it is possible to change the status of the support ticket to "Escalation". By doing so, the attention of the estos management is focused on the case.
General
| Reference | Description | Affected versions | Status |
|---|---|---|---|
| PROCALL-7115 | ProCall Analytics currently only supports RSA certificates. ECC certificates are not supported by ProCall Analytics. | >=3.0.0 | UNSOLVED |
| PCA-732 | The ProCall Analytics data service is not responding | >= 3.0.0 | UNSOLVED |
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