State of knowledge

September 2020


Call forwarding set on the ProCall Client for the softphone number is unknown/not visible/is not signaled to the PBX.


Call forwarding is set in the UCServer (ProCall Enterprise), i.e. no information about call forwarding is sent to the telephone system...


None known.

Alternative with other restrictions

If call forwarding is set in the telephone system for softphone lines, ProCall can no longer display the status of call forwarding for the softphone line.

Further information