Supported telephony functions for ProCall Enterprise in combination with STARFACE White Label
October 2023
| ProCall Enterprise | From V 8.3.0 |
|---|---|
| Telephone system/Cloud PBX | STARFACE White Label |
| with terminal/telephone | Yealink T46S |
| TSP | ECSTA for SIP Phones V 6.0.13.1053 |
| Action | ProCall Enterprise | ProCall mobile app | ||
|---|---|---|---|---|
TAPI | SIP | Android | iOS | |
Dial | ☑ | ☑ | ☑ | ☑ |
Hang up | ☑ | ☑ | ☑ | ☑ |
Answer/accept call | ☑ | ☑ | ☑ | ☑ |
| Hold call | ☑ | ☑ | ||
Call back | ☑ | ☑ | ||
Reject call | ☑ | ☑ | ☑ | ☑ |
Forward call (without answering) | ☑ | ☑ | ||
Set up a consultation call | ☑ | ☑ | ||
Toggle | ☑ | ☑ | ||
Connect a consultation call | ☑ | ☑ | ||
Initiate second call (e.g. from hold) | ☑ | ☑ | ||
Accept second call | ☑ | ☑ | ||
Reject second call | ☑ | ☑ | ||
Forward second call (without answering) | ☑ | ☑ | ||
Forward second call (after answering) | ☑ | ☑ | ||
| Second call on SIP line | ☐ Caller receives busy | ☐ Caller receives busy | ||
| Incoming call on SIP line while active mobile phone call: | ☐ Caller receives busy | |||
| Incoming mobile call while active call via SIP line: | ||||
| ☑ SIP line call is terminated | |||
| ☑ | ☑ | ||
| Create a conference call (3 participants) | ☑ | ☑ | ||
Add a further participant to a conference call | ||||
Remove a participant from a conference call | ||||
Pickup call via UCServer (from 8.3) | ||||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
Pickup call via feature codes: | ||||
| ☑ | — | ||
| ○ | — | ||
| — | ☑ | ||
| — | ☑ | ||
| DTMF | ☑ | ☑ | ☑ | ☑ |
Dial ringing tone | ☑ | — | ||
Call forwarding | ||||
| ☑ | ☑ | ☑ | ☑ |
| — | ☑ | ||
| Call protection/Do Not Disturb | ||||
via presence | ☑ | ☑ | ||
via line | ☑ | ☑ | ☑ | ☑ |
Legend
| ☑ | Function available |
| ☐ | Availability or function planned/in realization |
| — | Not relevant |
| ○ | Not applicable due to technical limitations |
| ◊ | Function not tested, full tests are pending |
| *1 | Presentation of hold state planned |
| *** | Supported functions for SIP lines in ProCall Mobile apps for connection via estos UCConnect |
Version note
Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.