Status

26 March 2024

ProCall EnterpriseProCall 8 Enterprise from V 8.4
Cloud PBXUnify OpenScape Business 
Softphone  connection

SIP trunk connection

SIP extension (subscriber) connection

TSPECSTA for Unify OpenScape Business
ProCall Enterprisefrom V 7.0
Cloud PBXUnify OpenScape Business
V2 and V3
TSPECSTA for Unify OpenScape Business
6.0.13.1053
Action


ProCall Enterprise client for Windows

ProCall mobile app ***



TAPI

SIP extension

SIP trunk

from PCE 8

AndroidiOS

Dial

☑ 

☑ ☑ 

Hang up



Answer call



Hold call





Call back





Reject call



Forward call (without answering)



Forward call (after answering)





Set up a consultation call





Toggle





Connect a consultation call





Forward second call (without answering)





Accept second call





Reject second call





Forward second call (without answering)





Forward second call (after answering)





Second call on SIP line


Caller receives busy

Caller receives busy



Incoming call on SIP line while active mobile phone call


  • Answer call



mobile phone call on hold **



  • Reject





Incoming mobile phone call while active SIP line call


  • Answer call



SIP line call is terminated

SIP line call on hold



  • Reject





Create a conference call (3 participants)





Add a further participant to a conference call





Remove a participant from a conference call





Pickup call
via UCServer (from 8.3)




  • TAPI – TAPI 





  • TAPI – SIP 





  • SIP – TAPI 





  • SIP – SIP 





Pickup call
via feature code




  • TAPI – TAPI 





  • TAPI – SIP 





  • SIP – TAPI





  • SIP – SIP





DTMF 

☑ 



Dial ringing tone





Call forwarding




  • provided by PBX via TAPI





  • via feature code





  • provided by UCServer *2





Call protection/DoNotDisturb


  • via presence





  • via line



Legend

Function available
Availability or function planned/in realization
Not relevant
Not applicable due to technical limitations
Function not tested, full tests are pending
*1Presentation of hold state planned
*2Call forwarding by UCServer configurable for internal/external/all calls always or while busy
**Depending on the functions of the network provider
***Supported functions for SIP lines in ProCall Mobile apps for connection via estos UCConnect

Further information

PBX-specific configuration: Unify OpenScape Business via SIP trunk – softphone functions via SIP system networking

Version note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.