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Suchergebnisse aus der estos Knowledge-Base:

Administratively define actions for certain events

… January 2025. ProCall 8 Enterprise ProCall allows you to perform a variety of actions when a specific event occurs (e.g. incoming call). Prepare actions on the …
https://support.estos.de/en/procall-enterprise/aktionen-fuer-bestimmte-ereignisse-administrativ-vorgeben

Best practice: Scalability and resilience with ProCall Enterprise via dedicated UC MediaServers

… Update status March 2024 Product relevance estos ProCall 7 Enterprise Installation and setup of dedicated estos UC MediaServer services to achieve resilience …
https://support.estos.de/en/procall-enterprise/hochverfuegbarkeit-ausfallsicherheit-und-skalierbarkeit/best-practice-skalierbarkeit-und-ausfallsicherheit-mit-procall-enterprise-ueber-dedizierte-uc-mediaserver

Activate ProCall Business in the UCConnect portal

… December 2021 Procedure ProCall Business can only be put into operation by estos partners who have set up a retailer account for UCConnect. This guide is …
https://support.estos.de/en/procall-business/procall-business-im-ucconnect-portal-freischalten

Configurations and settings

… October 2021 Version info: 21H2 UCServer settings and menus The following pages show the setting and configuration options for estos ProCall Enterprise and …
https://support.estos.de/en/procall-business/procall-business-produktumfang/konfigurationen-und-einstellungen

LiveChat 2005 system requirements

… September 2020 Server UCServer in Version 7 UCServer published for external access Recommended: via UCConnect (ProCall Web Communication Services) Hardware …
https://support.estos.de/en/livechat/livechat-2005-systemvoraussetzungen

Hardware recommendations for system expansion LiveChat 2005

… September 2020 In order to install the estos UCServer as the basic building block for LiveChat, a Microsoft Windows host with the following hardware and system …
https://support.estos.de/en/livechat/livechat-2005-systemvoraussetzungen/hardware-empfehlungen-fuer-systemausbau-livechat-2005

LiveChat – installation guide for a standard installation

… LiveChat 2.0/2019.x/2020.x Standard installation This installation guide gives a step-by-step description of a simple standard installation with the most …
https://support.estos.de/en/livechat/livechat-installationsleitfaden-fuer-eine-standardinstallation

Best practice: Administrative specification of content for monitor and favorites in ProCall Enterprise

… April 2022. Valid for ProCall Enterprise 6.x and 7.x ProCall Enterprise allows administrators to centrally configure, distribute and roll out content such as …
https://support.estos.de/en/procall-enterprise/best-practice-administrative-vorgabe-von-inhalten-fuer-monitor-und-favoriten-in-procall-enterprise

Administrator approval unsuccessful

… In order to access resources in your organization, estos ProCall integration in Teams requires authorization that only an administrator can grant. Ask an …
https://support.estos.de/en/procall-enterprise/procall-integration-in-microsoft-teams/zustimmung-des-administrators-nicht-erfolgreich

Use custom app registration

… May 2022 ProCall 7 Enterprise from version 7.4.2 Please note that estos cannot provide support on the maintenance of a custom app registration. For a quick and …
https://support.estos.de/en/procall-enterprise/procall-integration-in-microsoft-teams/inbetriebnahme-procall-integration-in-microsoft-teams/eigene-app-registrierung-verwenden

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