LiveChat 2005 system requirements

Server

UCServer 

in Version 7

• UCServer published for external access 
  Recommended: via UCConnect (ProCall Web Communication Services)
• Hardware recommendations for system expansion

STUN/TURN for A/V

optional as a requirement for audio/video chat
STUN/TURN server as a prerequisite for audio/video chat

• Recommended: via UCConnect (ProCall Web Communication Services)
• Otherwise, use estos STUN/TURN

Website

Company homepage/website

• Authorization for editing/extension
• Access to the webserver

User

The required technical equipment of users depends, among other things, on the communication actions to be used:

Example: 

• Technical equipment for audio/video chats: headset, microphone, camera (webcam or integrated)
• Technical equipment for telephony: assigned line

Equipment Agent/LiveChat user workstation

Shared browsers for the Agent Client

Website visitor features

In general, all modern browsers are supported. If advanced features such as audio/video chat are to be used, the browser of the website visitor must support WebRTC.
A current list of browsers that support WebRTC can be found here: https://caniuse.com/rtcpeerconnection

Approved browsers for the website visitor

Comments

⁽¹⁾ Not in private mode

⁽²⁾ Current version, Chromium-based

Licenses

Licenses for LiveChat 2005