State of knowledge

March 2024

ProCall mobile app for Android

For security reasons, taking screenshots from the ProCall mobile app for Android is generally disabled.

To create a screenshot from the ProCall Android app, this must be explicitly activated in the app.

Grant permission: Enable screenshots

In the app under Settings, activate the switch at "Enable screenshots".

Grant permission to take screenshots in the ProCall Mobile app: Settings – Enable screenshots

Only now screenshots with content of the ProCall mobile app are possible.

Reset settings

For security reasons, the setting is reset after 30 minutes and may need to be reactivated.

For security reasons, the login screen of the estos ProCall Mobile app for Android (input fields for username, UCConnectID/server and password) is explicitly excluded from the possibility to take screenshots.
This applies even if creating screenshots within the app was explicitly allowed  only shortly before.