Status

October 2023

ProCall Enterprisefrom V 7.0
PBX/Cloud PBXAsterisk
V 15.5.0
TSP/TAPInot tested
Action


ProCall Enterprise client for Windows

ProCall Mobile app ***

SIP

AndroidiOS

Dial

☑

☑☑

Hang up

☑

☑☑

Answer call

☑

☑☑

Hold call

☑



Callback

☑



Reject call

☑

☑☑

Forward call (without answering)

☑



Forward call (after answering)

☑



Set up a consultation call

☑



Toggle

☑



Connect a consultation call

☑



Initiate second call (e.g. from hold)

☑



Accept second call

☑



Reject second call

☑



Forward second call (without answering)

☑



Forward second call (after answering)

☑



Second call on SIP Line

Caller receives busy

Caller receives busy

Incoming call on SIP Line while active mobile phone call:


  • Answer call

☐

☑

mobile phone call on hold **

  • Reject

☐

☑

Incoming mobile phone call while active SIP line call:


  • Answer call

☑

SIP line call is terminated

☑

SIP line call on hold

  • Reject

☑

☑

Create a conference call (3 participants)☑

Add a further participant to a conference call

☐



Remove a participant from a conference call

☐



Pickup call
via UCServer (from 8.3)


  • TAPI – TAPI

☑



  • TAPI – SIP 

☑



  • SIP – TAPI 

☑



  • SIP – SIP 

☑



Pickup call
via feature code


  • TAPI – TAPI

◊



  • TAPI – SIP 

◊



  • SIP – TAPI 

◊



  • SIP – SIP

☑



DTMF

☑

☑☑

Dial ringing tone

—



Call forwarding


  • Provided by PBX via TAPI

◊



  • via feature code

☑



  • provided by UCServer *2

☑



Call protection/Do Not Disturb 


  • via presence

☑



  • via line


☑

☑☑


Legend

☑Function available
☐Availability or function planned/in realization
—Not relevant
○Not applicable due to technical limitations
◊Function not tested, full tests are pending
*1Presentation of hold state planned
*2Call forwarding by UCServer configurable for internal/external/all calls always or while busy
**Depending on the functions of the network provider
***Supported functions for SIP lines in ProCall Mobile apps for connection via estos UCConnect

Version note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.

Further articles

Supported telephony functions for ProCall Enterprise with Asterisk