Status

October 2023

ProCall EnterpriseV 6.3.0
PBX/Cloud PBXPanasonic NS1000
5.00.112
TSPECSTA for Panasonic
5.0.6.73
Action


ProCall Enterprise client for Windows

ProCall Mobile app ***

TAPI

SIP

AndroidiOS

Dial

Hang up

Answer call

Hold call



Call back



Reject call

Forward call (without answering)



Forward call (after answering)



Set up a consultation call



Toggle



Connect a consultation call



Initiate second call (e.g. from hold)



Accept second call



Reject second call



Forward second call (without answering)



Forward second call (after answering)



Second call on SIP line

Caller receives busy

Caller receives busy

Incoming call on SIP line while active mobile phone call:

  • Answer call


mobile phone call on hold **

  • Reject


Incoming mobile phone call while active SIP line call:

  • Answer call


SIP line call is terminated

SIP line call on hold

  • Reject


Create a conference call (3 participants)

Add further a participant to a conference call



Remove a participant from a conference call



Pickup call
via UCServer (from 8.3)


  • TAPI – TAPI



  • TAPI – SIP 



  • SIP – TAPI 



  • SIP – SIP 



Pickup call
via feature code


  • TAPI – TAPI



  • TAPI – SIP 



  • SIP – TAPI



  • SIP – SIP 



DTMF

Dial ringing tone



Call forwarding


  • provided by PBX via TAPI



  • via feature code



  • provided by UCServer *2



Call protection/Do Not Disturb


  • via presence



  • via line

Legend

Function available
Availability or function planned/in realization
Not relevant
Not applicable due to technical limitations
Function not tested, full tests are pending
*End devices from KX NT55x series are not released for conference calls with SIP participants.
**Depending on the functions of the network provider
***Supported functions for SIP lines in ProCall Mobile apps for connection via estos UCConnect
*4Call forwarding by UCServer configurable for internal/external/all calls always or while busy
*5The extension setting RWL delay time (s) for call forwarding by time can be set in estos ProCall Enterprise respectively.
Via estos ECSTA for Panasonic, this configuration must be carried out on the system side.

Further articles

PBX-specific configuration: Setting up softphone functions (SIP) for Panasonic KX-NS1000 – connection instructions

Overview of supported telecommunication systems for ACD functions and status

Version note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.