Supported telephony functions for ProCall Enterprise with Auerswald COMmander

State of knowledge

October 2023

ProCall Enterprise	from 7.0
Telephone system	Auerswald COMmander 6000R PBX version: 7.1A 6.8 A
TSP	Auerswald TSP 2.4.1.0

Action	ProCall Enterprise Client for Windows		ProCall mobile app***
Action	TAPI	SIP	Android	iOS
Dial	☑	☑	☑	☑
Hang up	☑	☑	☑	☑
Answer/accept call	☑	☑	☑	☑
Call back	☑	☑
Reject in call state	☑	☑	☑	☑
Forward in call state	☑	☑
Set up a consultation call	☑	☑	Caller receives busy	Caller receives busy
Toggle	☑	☑
Connect a consultation call	☑	☑
Initiate second call (e.g. from Hold)	☑	☑
Accept second call	☑	☑
Reject second call	☑	☑
Forward second call (in call state)	☑	☑
Forward second call (in call state)	○	☑
Second call on SIP line			☑	☑
Incoming call on SIP line with active mobile call:
Answer/Accept			☐	☑ Mobile phone call goes into hold**
Reject in call state			☐	☑
Create a conference (3 participants)	☑	☑
Add a another participant to the conference	☑	☐
Remove a participant from a conference	☑	☐
Pickup call via UCServer (from 8.3)
TAPI - TAPI	☑	☑
TAPI - SIP	☑	☑
SIP - TAPI	☑	☑
SIP - SIP	☑	☑
Pickup call via feature code
TAPI - TAPI	☑	—
TAPI - SIP	☑	—
SIP - TAPI	—	☑
SIP - SIP	—	☑
DTMF	☑	☑
Dial in ringing state	◊	-
Set call forwarding
offered by the telephone system via TAPI	☑	○
via feature code	☑	☑
in UCServer*	—	☑
Call protection/Do Not Disturb
via presence	☑	☑
via line	☑	☑

* Call forwarding in UCServer can be set for: all/internal/external, always/when busy

** Depending on the functions of the network provider

*** Available functions of the SIP lines in the mobile apps when connected via UCConnect

Key

☑	Available/function given
☐	Availability/function in planning/realization
—	Not relevant
○	Not feasible due to technical limitations
◊	Function not tested. Tests pending.

Further information

PBX-specific configuration: Setting up softphone functions (SIP) for Auerswald/FONtevo Commander – connection instructions

Version note

Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.