Observation
As a reseller, I cannot add a ProCall Business license to the customer's UCConnect account.
Possible reason
- You are not logged in to the UCConnect portal with a retailer account retailer account.
- A license of the Enterprise products (ProCall Mobility Services or ProCall Meetings) has already been entered in the server account you want to use.
- The customer account does not have a UCConnect account set up, but it is necessary.