Supported telephony functions for ProCall Enterprise with Auerswald COMmander
October 2023
| ProCall Enterprise | from 7.0 |
|---|---|
| Telephone system | Auerswald COMmander 6000R |
| TSP | Auerswald TSP 2.4.1.0 |
| Action | ProCall Enterprise Client for Windows | ProCall mobile app*** | ||
|---|---|---|---|---|
TAPI | SIP | Android | iOS | |
Dial | ☑ | ☑ | ☑ | ☑ |
Hang up | ☑ | ☑ | ☑ | ☑ |
Answer/accept call | ☑ | ☑ | ☑ | ☑ |
Call back | ☑ | ☑ | ||
Reject in call state | ☑ | ☑ | ☑ | ☑ |
Forward in call state | ☑ | ☑ | ||
Set up a consultation call | ☑ | ☑ | Caller receives busy | Caller receives busy |
Toggle | ☑ | ☑ | ||
Connect a consultation call | ☑ | ☑ | ||
Initiate second call (e.g. from Hold) | ☑ | ☑ | ||
Accept second call | ☑ | ☑ | ||
Reject second call | ☑ | ☑ | ||
Forward second call (in call state) | ☑ | ☑ | ||
Forward second call (in call state) | ○ | ☑ | ||
| Second call on SIP line | ☑ | ☑ | ||
| Incoming call on SIP line with active mobile call: | ||||
| ☐ | ☑ Mobile phone call goes into hold** | ||
| ☐ | ☑ | ||
Create a conference (3 participants) | ☑ | ☑ | ||
Add a another participant to the conference | ☑ | ☐ | ||
Remove a participant from a conference | ☑ | ☐ | ||
Pickup call | ||||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
| Pickup call via feature code | ||||
| ☑ | — | ||
| ☑ | — | ||
| — | ☑ | ||
| — | ☑ | ||
DTMF | ☑ | ☑ | ||
Dial in ringing state | ◊ | - | ||
Set call forwarding | ||||
| ☑ | ○ | ||
| ☑ | ☑ | ||
| — | ☑ | ||
Call protection/Do Not Disturb | ||||
| ☑ | ☑ | ||
| ☑ | ☑ | ||
* Call forwarding in UCServer can be set for: all/internal/external, always/when busy
** Depending on the functions of the network provider
*** Available functions of the SIP lines in the mobile apps when connected via UCConnect
Key
| ☑ | Available/function given |
| ☐ | Availability/function in planning/realization |
| — | Not relevant |
| ○ | Not feasible due to technical limitations |
| ◊ | Function not tested. Tests pending. |
Further information
Version note
Since estos has no influence on the further development of the supported telephone systems by the manufacturer, we cannot guarantee that the instructions described above will also be fully valid for future releases and e.g. other end devices.