Extend conversation window with additional buttons

By default, the "Hang up" and "Enquiry " buttons are displayed in the ProCall call window after the call has been accepted.

Example screenshot: ProCall call window for an incoming call - standard with the buttons for hang up or initiate enquiry call

Show additional buttons via registry entry AdditionalVisibleFeatures

As of ProCall version 8.6.3, an additional line with buttons can be displayed and defined in the call window.

The value for the desired combination must be entered in the registry on the workstations:

Type	Values		Version information/Notes
Path	HKEY_CURRENT_USER\Software\ESTOS\UCServer4\CtiMain
Type	QWORD		Please note: do not enter this as type DWORD After changing the QWORD value, you have to restart ProCall Desktop for Windows for the change to take effect.
Name	AdditionalVisibleFeatures
Hexadecimal value	10000000	Dial DTMF tones
	7000	Hold
	100000	Forward
	80000	Connect callers	From ProCall 8 version 8.10.0

Für die gewünschte Kombination der Buttons müssen die Werte addiert werden:

Example registry entry in the registry editor under Software - estos- UCServer4 - CtiMain - Name "AdditionalVisibleFeatures"

Options for extending the call window

Forward and dial DTMF tones via value: 10100000

Forward and hold above value: 107000

If the telephone system supports the "Forward" option during the signalling of an incoming call, this option is also displayed as a button.

Dial DTMF tones and hold via value: 10007000

Consultation call and connect the caller via value: 80000

(available from version 8.10.0) 
Once the call has been successfully connected, the "Connect call partner" button appears.

Further information

Configure and customize call window