estos ProCall Enterprise server log files
August 2024
estos ProCall 8 Enterprise
estos ProCall 7 Enterprise
Log files for operating ProCall Enterprise Servers
Via the Provide log files button, the generated log files of the estos ProCall Enterprise server services are provided in a ZIP archive on the desktop. You can use the following list of log files in this data archive to check whether all relevant data is available.
List of log file(s)
| Name of the log file(s) | Source | Purpose | Notes |
|---|---|---|---|
CallTracker_x.txt | estos UCServer | Logging of call and connection data | |
ChatGPT_yyyy_mm_dd.x.log | estos UCServer | Logging of ChatGPT operations | From version 8.3.0 Index .x is used only when generating another log file by exceeding the file size limit of 10 MB on the same day |
chatv2_x.txt | estos UCServer | Logging of chat events | |
email_SMTPData.xml | estos UCServer | Logging of operations for e-mail notification about calls | |
EUCMediaServer_x.txt | estos UC Media Server | Logging of the UC media server | |
EUCWeb_x.txt | estos UC Web Server | Outputs of the Web Service Helper | |
EventLog_x.txt | estos UCServer | Logging of the UCServer core modules | |
ExternalServiceProvider_yyyy_mm_dd.x.log | estos UCServer | Logging of Microsoft Teams coupling | Index .x is used only when generating another log file by exceeding the file size limit of 10 MB on the same day |
ICE-Tlog.txt | estos UCServer administration | Issues of the ICE test | |
mediaav_x.txt | SIP Gateway in the estos UCServer estos UC media server | UC media server RTP and WebRTC call statistics | |
redis_x.txt | estos UCServer | Not relevant for estos ProCall Enterprise Logging of Redis operations in estos ProCall DataCenter | |
sipav_x.txt | SIP Gateway in estos UCServer | SIP communication between UCServer and SIP PBX | |
sipfed_x.txt | estos UCServer | Logging of communication in connection with SIP federation | |
smtp_x.txt | estos UCServer | Logging of operations for e-mail notification about calls | |
startup_x.txt | estos UCServer | Logging of the UCServer startup process | |
ucwebmainx.txt | estos UC web server | Outputs of the Web Server Core | up to version 8.2. From version 8.3 these log files are no longer written. |
unansweredemail_XSLTData.xml | estos UCServer | Logging of operations for e-mail notification about calls | |
xmppfed_x.txt | estos UCServer | Logging of communication related to XMPP federation | |
| |||
Admin_ProcessInfo.log | estos UCServer administration | Information about the system environment of the Microsoft Windows User Session | |
server_licenseconsumers.log | estos UCServer administration | Current snapshot of the licensed users at the time of the provision of the load files | |
Server_ProcessInfo.log | estos UCServer administration | Information about the system environment from the system point of view | |
The following two files are created only when the logs are provided in the ZIP archive, so they are not included in the log directory at runtime of the system.Location of the log files
If the directory for events has not been explicitly changed in the estos UCServer administration, the storage location of the log files on the estos ProCall Enterprise server is set to <UCServerInstDirectory>\logs (e.g. C:\Program Files\estos\UCServer\logs) in the default installation.
Installation log files
Since version 8.1 further log files are created while installation.
| Name of the log file(s) | Source | Purpose |
|---|---|---|
MSIxxxx.log | MSI installer | Logging installation of UCServer |
ucserver_install.log | MSI installer | Logging UCConnect connection |
Location of the log files
The log files of installation of estos ProCall Enterprise servers via "Provide log files" button - as described above - are not included in the ZIP archive. Therefore you have to provide these files separately as required.
These files are stored at %TEMP% bzw. %localappdata%\temp.
Further information
estos ProCall Enterprise Server Logdateien