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Suchergebnisse aus der estos Knowledge-Base:

How is a contact without profile picture displayed in ProCall?

… December 2024 Display of the contact with initials - Contact abbreviation If there is no profile picture for contacts in the ProCall monitor or in the …
https://support.estos.de/en/procall-enterprise/wie-wird-ein-kontakt-ohne-kontaktbild-bei-procall-angezeigt

Finding out the port allocation of an application

… Update status January 2025 Relevance all estos products for Microsoft Windows This article explains how to find out which program or service occupies a …
https://support.estos.de/en/procall-enterprise/ports-freigeben-fuer-estos-produkte-welche-netzwerkschnittstellen-werden-verwendet/port-belegung-einer-applikation-herausfinden

ProCall 8 Enterprise Release Notes 8.6.2 Quality Update

… Release date Type Quality Update Version 8.6.2 Security advice - You don't have the latest version of ProCall Enterprise yet? Download Windows components → …
https://support.estos.de/en/release-notes/procall-8-enterprise-release-notes/procall-8-enterprise-release-notes-8-6-feature-update/procall-8-enterprise-release-notes-8-6-2-quality-update

TAPI Server 7 for TAPI-enabled applications such as CRM/ERP systems

… January 2025 TAPI Server version 7 has reached end-of-life on 31 December 2024. No further software changes will be made and the provision of documentation, …
https://support.estos.de/en/procall-enterprise/tapi-server-7-fuer-tapi-faehige-anwendungen-wie-crm-erp-systeme

How can I configure and test audio devices and video devices for ProCall?

… Update status June 2023 Product relevance ProCall 8 Enterprise ProCall 7 Enterprise (End-of-Life seit 31.12.2024) Audio/Video wizard in ProCall ProCall provides …
https://support.estos.de/en/procall-enterprise/quick-start-guide-fuer-den-benutzer-procall-7-enterprise-client-fuer-microsoft-windows/procall-hauptfenster-ich-bereich-mit-ihren-favoriten/wie-kann-ich-audiogeraete-und-videogeraete-fuer-procall-auswaehlen-und-testen

Permissions set in UCServer for a group (Active Directory) are ignored

… Update status January 2025 Product relevance estos ProCall 8 Enterprise estos ProCall Analytics 3 Observation The permissions set in the UCServer administration …
https://support.estos.de/en/procall-enterprise/im-ucserver-gesetzte-berechtigungen-fuer-eine-gruppe-activedirectory-werden-ignoriert

Supported telephone systems for estos ProCall

… Compatibility list The overview shows the telephone systems and Cloud PBX that can be used for ProCall Enterprise and ProCall Business. July 2024 In principle, …
https://support.estos.de/en/procall-enterprise/interoperabilitaet/telefonanlagen-pbx/unterstuetzte-telefonanlagen-fuer-estos-procall

Best practice: Conversion of the UCServer database to Microsoft SQL server

… October 2020 Microsoft Access is no longer used as a default database by current ProCall versions, but only in upgrade scenarios. As of ProCall 8 Enterprise, …
https://support.estos.de/en/procall-enterprise/best-practice-umstellung-der-ucserver-datenbank-auf-microsoft-sql-server

Administratively define actions for certain events

… January 2025. ProCall 8 Enterprise ProCall allows you to perform a variety of actions when a specific event occurs (e.g. incoming call). Prepare actions on the …
https://support.estos.de/en/procall-enterprise/aktionen-fuer-bestimmte-ereignisse-administrativ-vorgeben

Best practice: Scalability and resilience with ProCall Enterprise via dedicated UC MediaServers

… Update status March 2024 Product relevance estos ProCall 7 Enterprise Installation and setup of dedicated estos UC MediaServer services to achieve resilience …
https://support.estos.de/en/procall-enterprise/hochverfuegbarkeit-ausfallsicherheit-und-skalierbarkeit/best-practice-skalierbarkeit-und-ausfallsicherheit-mit-procall-enterprise-ueber-dedizierte-uc-mediaserver

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