Best practice: Activating and setting up services via UCConnect

Productive operation

1. Create UCConnect account
   1. Create account
   2. Verify account
2. Connect UCConnect account to the UCServer
3. Activate licence for productive operation or test operation

UCConnect Konto erstellen

To do this, go to the following website: https: //portal.ucconnect.de/ and select the Create account function.

Example screenshot: Create UCConnect account

Activate services

Go through the wizard and select "Activate services" at the end.
You will be taken to your server account.

Example screenshot Enter company data

Verify UCConnect account

Verify your UCConnect account.
After you have created a UCConnect account, you will receive an automatically generated email with a verification code. This code is required to verify your UCConnect account.

Example screenshot of UCConnect account verification

Example screenshot: E-mail confirmation with verification code

See also: Resend invitation email for user accounts

Activate licences

Activate the desired full or test licence under Licences.

Add-on licences for ProCall Mobility Services, ProCall Meetings etc. are transferred directly to the UCServer.

Information on setting up ProCall NEX can be found under Commissioning ProCall NEX

Connect UCConnect account with the ProCall 8 UCServer

Install the estos UCServer and enter your UCConnect account during the installation .

Example screenshot: estos UCServer Setup: Connect with UCConnect - ServerID and password

For subsequently changing the UCConnect account , open the UCServer administration → Online services → Use UCConnect → Log in now

Example screenshot UCServer administration - Online services - Register now

Enter UCConnect server ID and password

Enter the UCConnect server ID and password in the field in the UCServer for the connection to UCConnect.

Example screenshot: Log in to UCConnect - enter server ID and password

Test operation

All services can be used free of charge for a limited trial period.

You can apply for a one-off test licence for all services offered in the corresponding UCConnect account.

The test period is 30 days for ProCall NEX and 45 days for ProCall 8 and add-ons.

Example screenshot: Activate test licence in UCConnect - Enter activation key

Finished

Your UCServer is now equipped with all test licences and you can access the service offering .

Example screenshot UCServer administration - General - Online licences

ProCall Mobility Services - App Enablement

About the UCServer administration

Invite user

Select "Configure and invite users to use the mobile apps " under the Online services menu item.

Send e-mails

Specify the users who are to be invited to use the app and click on "Send emails".

Example screenshot: UCServer Setup - Send e-mails with installation instructions to users

User: Open email, download app and log in with password

Users call up the email on their smartphones and download the app from the respective shop; the link to the shop is included in the email.

The email contains another link with all user-specific login information. Users only need to retrieve this from their smartphone with the app installed and log in with their password.
The password corresponds to that of the UCServer user.

User login autonomous

Users can also log in via the app login.

App downloaden

Downloadthe app from the relevant store
Name: ProCall Mobile

Enter login details

Fill in the following input fields

1. Username
2. Password 
3. Activate UCConnect
4. Enter the UCServer ID or alias of the relevant server account.

Notification service

When you create a UCConnect account, you can be automatically informed by e-mail about expiring licences.

This service can also be activated retrospectively for an existing account.

Activate

Activate this under (1) Manage account via the checkbox under (2) E-mail notification. 

Example screenshot: UCConnect e-mail notification

If e-mail notification is activated, the customer account and, if applicable, the dealer account will be notified before the licence expires

• First notification four weeks before the licence expires
• Second notification one week before the licence expires
• Third notification one day before the licence expires

The e-mail informs the UCConnect user about the expiring licence:

• Product
• Licence type
• Server account
• Expiry date

Example e-mail about the expiry of a UCConnect licence

Deactivate

If the licence has already been extended with another licence or the service is no longer being used, you can deactivate the notification service for this licence:

To do this, select the desired licence under Licences → go to the menu and activate/deactivate the notification service.

Example screenshot: Select licence and deactivate notification

Further information

• Hostnames and IP addresses of online services for firewall configuration